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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

March 10, 2024

good attention From the moment you enter, the person welcomed me, it was extraordinary. Good job. More

by josemap35
Recommend Dealer
Yes
Mar 12, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

DCH Toyota Service continues to be one of the most professional Service Centers in New Jersey. All our household Toyota cars only come to this location in North Brunswick for superior service. Under R More

by rbrenowitz
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 09, 2024

I had to wait for 3 hours for a tire rotation job. The attendant did not notify me that my car was ready. More

by TAMASIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 09, 2024

Dealership is good, process was slow to get to closing, waited almost 2 hour before I was seen by finance More

by Genie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mayfield
Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 09, 2024

I’ve been going in for leases for 9 years and just purchased my current lease for a buyout. Everyone I’ve ever worked with were excellent and not pushy. Which is big for me. Stanhope helped the last t More

by matthewmartinko22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Matthew, please do not hesitate to let us know. We are always happy to help! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 08, 2024

Firstly, I came in due to a factory required maintenance and a puncture on the outer edge of one of my tires. Upon inspection, the service advisor recommended replacing the tire, even though the exact model More

by DYANGMIN
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin Scesney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
Mar 13, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 08, 2024

It was my 3rd time purchasing a car from DCH Toyota and as always everything went smooth. In overall the team are knowledgeable and always friendly, The waiting time was cut in half,.I would definitely re More

by O K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Serra
Mar 08, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 08, 2024

I was there for an oil change and was there for over 2 hours. I thought that was a little excessive. Other than that it waa a good experience. More

by STARDA1102
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 08, 2024

Amazing! Kervis listened to my needs and was very accommodating to them. He also did great in recommending things that could be needed in the future. More

by mserra916
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kervis
Mar 10, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with Kervis here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 08, 2024

Always great service experience Paul was the best! Paul greeted me and said he would take care of things. He did and was very pleasant! I got my car back in 24 hrs as promised! More

by rav4girl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
Mar 10, 2024 -

DCH Brunswick Toyota responded

It's great to hear that Paul was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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