DCH Brunswick Toyota

Firstly, I came in due to a factory required maintenance and a puncture on the outer edge of one of my tires. Upon inspection, the service advisor recommended replacing the tire, even though the exact model and a puncture on the outer edge of one of my tires. Upon inspection, the service advisor recommended replacing the tire, even though the exact model was not in stock. Instead, a Goodyear Eagle tire was suggested as a replacement for $183.24 plus taxes. Considering the puncture's nature and location, I was expecting options for repairing the tire before considering a replacement, especially with a different model. However, after deciding not to proceed with the recommendation, I later found that the puncture had somehow disappeared, and, surprisingly, I received no communication about this resolution from the dealership. This lack of communication has left me puzzled and questioning the initial advice given. Additionally, during the same visit, I was advised to get a full alignment for my car, which cost nearly $180. Given that my vehicle is a 2022 model, this recommendation was unexpected. I understand the importance of vehicle maintenance, but I would appreciate more clarity on why a full alignment was deemed necessary for a relatively new car. It would be beneficial to have such recommendations accompanied by a more detailed explanation, especially when it involves significant expense. More

I was there for an oil change and was there for over 2 hours. I thought that was a little excessive. Other than that it waa a good experience. hours. I thought that was a little excessive. Other than that it waa a good experience. More

Amazing! Kervis listened to my needs and was very accommodating to them. He also did great in recommending things that could be needed in the future. Kervis listened to my needs and was very accommodating to them. He also did great in recommending things that could be needed in the future. More

Always great service experience Paul was the best! Paul greeted me and said he would take care of things. He did and was very pleasant! I got my car back in 24 hrs as promised! Paul greeted me and said he would take care of things. He did and was very pleasant! I got my car back in 24 hrs as promised! More

Nice people, good job. Very informative. I like the video showing the parts that need replaced Very informative. I like the video showing the parts that need replaced More

We had a fantastic experience. Everyone was friendly, professional and all went fast and smooth. Definitely recommend them! Everyone was friendly, professional and all went fast and smooth. Definitely recommend them! More

They didn't clean my car even they didn't vaccum car I don't like what the meaning of service don't like what the meaning of service More

It was a very pleasant experience. I would definitely recommend the dealership to friends and family I would definitely recommend the dealership to friends and family More

I recently purchased a car from this dealership, and the experience was exceptional. The staff was knowledgeable, friendly, and not pushy. The variety of vehicles was impressive, and they helped me find the experience was exceptional. The staff was knowledgeable, friendly, and not pushy. The variety of vehicles was impressive, and they helped me find the perfect match. The entire process was smooth, from test driving to financing. I highly recommend this dealership for their professionalism and customer-oriented approach. More

They always take care of what is to be done. - Stephen the service consultant is good- - Stephen the service consultant is good- More