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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,721 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,721 reviews

March 10, 2024

Very professional gave me a great deal good price would recommend it to anybody smooth trans action no xx More

by fice_2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

DCH Brunswick Toyota responded

Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

Quick, detailed service, although the walk around video was in Spanish. Very good experience overall. More

by AIMEE0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you, Aimee! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

Easy to locate and easy to get through the drive-in line. Wait time was a bit lengthy, but understandable as there was a lot of cars that needed servicing. The recommendations on my car were thorough, and I More

by bethany.a.martin98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
Mar 11, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bethany, and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

Dealership has made it easy to get car worked on and tries to be transparent. But the friendliness of the intake people is lacking. Prices are exorbitant and that's not changed from previous years. This More

by PRIYESH.SAWANT
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
Mar 11, 2024 -

DCH Brunswick Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

good attention From the moment you enter, the person welcomed me, it was extraordinary. Good job. More

by josemap35
Recommend Dealer
Yes
Mar 12, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

DCH Toyota Service continues to be one of the most professional Service Centers in New Jersey. All our household Toyota cars only come to this location in North Brunswick for superior service. Under R More

by rbrenowitz
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 09, 2024

I had to wait for 3 hours for a tire rotation job. The attendant did not notify me that my car was ready. More

by TAMASIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 09, 2024

Dealership is good, process was slow to get to closing, waited almost 2 hour before I was seen by finance More

by Genie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Mayfield
Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 09, 2024

I’ve been going in for leases for 9 years and just purchased my current lease for a buyout. Everyone I’ve ever worked with were excellent and not pushy. Which is big for me. Stanhope helped the last t More

by matthewmartinko22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Matthew, please do not hesitate to let us know. We are always happy to help! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 08, 2024

It was my 3rd time purchasing a car from DCH Toyota and as always everything went smooth. In overall the team are knowledgeable and always friendly, The waiting time was cut in half,.I would definitely re More

by O K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminiski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Serra
Mar 08, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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