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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

March 12, 2024

Good nice Bueno good bien well Bueno good bien well Bueno good bien well Bueno good More

by MELENDEZDELAROSASCARLET
Recommend Dealer
Yes
Employees Worked With
Don’t remember
March 11, 2024

Very professional and not pressuring. Relaxed atmosphere. Very knowledgeable and helpful individuals in all departments. Seamless procedure More

by MURJITAS70
Recommend Dealer
Yes
Employees Worked With
David Matos
March 11, 2024

When I bought my NEW Toyota Tacoma I was told by the dealer that I was covered for 25,000 miles regardless of time. When I brought it in when a light came on they said that I owned the truck for over th More

by dinot71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I relly do not remember who I dealt with, I took a guess
Mar 15, 2024 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

Mar 15, 2024 -

dinot71 responded

Lisa, you and this dealership can xxxx off. I will never set foot in a Toyota dealership.

March 11, 2024

Very professional. Thank you Well following up and convenient way to make an appointment. Great service. More

by JBAIK1979
Recommend Dealer
Yes
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 11, 2024

They were informative and attentive They explained in details about what they've recommended for my car More

by JBAIK1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 11, 2024

It was great ambience and good service. appreciate good service & friendly team, however the waiting time was more More

by nagellamk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard
Mar 11, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

Very professional gave me a great deal good price would recommend it to anybody smooth trans action no xx More

by fice_2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

DCH Brunswick Toyota responded

Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

Quick, detailed service, although the walk around video was in Spanish. Very good experience overall. More

by AIMEE0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

DCH Brunswick Toyota responded

Thank you, Aimee! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

Easy to locate and easy to get through the drive-in line. Wait time was a bit lengthy, but understandable as there was a lot of cars that needed servicing. The recommendations on my car were thorough, and I More

by bethany.a.martin98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
Mar 11, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Bethany, and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 10, 2024

Dealership has made it easy to get car worked on and tries to be transparent. But the friendliness of the intake people is lacking. Prices are exorbitant and that's not changed from previous years. This More

by PRIYESH.SAWANT
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
Mar 11, 2024 -

DCH Brunswick Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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