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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

March 19, 2024

Great and excellent customer service with clear details He followed with me with clear details on my repair More

by jpolycar67
Recommend Dealer
Yes
Employees Worked With
Kervis
Mar 19, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 19, 2024

Service was great as usual. They are fast and really look out for their customers. Im more then happy with this location and all the workers in service. GIVE THEM ALL A RAISE!!! More

by PAINLESS1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

DCH Brunswick Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 19, 2024

Satisfied given Uber home and back to Toyota to wait for repairs to be completed More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey S.
Mar 19, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. Geoffrey and our team appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

I like to take my car this dealer because I know they are doing good job with my car More

by millie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adriana Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

Respected the appointment time Explained all of the services that My car was going to need. Service explained all that they did with my car More

by RoRo
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Mar 18, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

1. I took 20 min in line just to dop off my car. 2. after my car was finished it took another 30 min took get the paper work fixed so I could leave. 3. I was told the serpentine belt I replaced two we More

by JAYLOT105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Olson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 17, 2024

They were not able to successfully diagnose the issue i am having with the car. The issue reappeared in couple of days time for me and i have not received call back when I request a call for further discus More

by Dipen Patel
Purchase Time
Recommend Dealer
No
Mar 20, 2024 -

DCH Brunswick Toyota responded

Providing a positive experience is our top priority, Dipen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 16, 2024

They are very efficient and honest with the repairs. The people are very polite and profesional. More

by Dionrsuarezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

March 16, 2024

It was a mostly positive experience. The only thing is that I didn't expect it to be 2 hours with an appointment More

by DRAISCH320
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Swenarton
March 15, 2024

First visit, left Princeton Toyota due to poor service and customer service. Very impressed with the customer service at DCH. More

by Servinghim2
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Scesney
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