Back

DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,721 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
Contact Dealership

1504 US-1

North Brunswick, NJ

08902

Directions

By Type

Showing 1,721 reviews

May 03, 2024

Good experience overall. Toyota Priuses need to have the adapter for charging come with it and the 2013 Prius needed a wheel and tire alignment because it didn't drive smooth More

by RAINYNIGHTSKIES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

DCH Brunswick Toyota responded

Here at DCH Brunswick Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Victor, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 03, 2024

Thank You DCH Brunswick Toyota@Maintenance&Service Dept. Everyone here are Phenomenal! The overall work done on service&repairing my vehicle is great! Special Thanks to Steven T. and Rich M. for their excel More

by Theresa C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks To:⭐⭐⭐⭐⭐💯Service Advisor: Steven Tavares; Gary; Kervis; VIP Cord. Michele Mupo; Nancy in Finance; Juan@vehicle checkin and DCH Technicians.
May 03, 2024 -

DCH Brunswick Toyota responded

Theresa, thank you for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 03, 2024

There was a noise from my passenger rear side of my car so I went in to have fixed and DCH fixed it perfectly More

by BNCSDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 03, 2024

purchasing a auto from DCH turned out to be a pleasant experience which i was not expecting 👍 More

by TOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

DCH Brunswick Toyota responded

We are very happy to have provided you with such a positive experience, Tom! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

Information on the car was well explained left please and notice that the car runs better. More

by CPSWABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
May 02, 2024 -

DCH Brunswick Toyota responded

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

Victor is professional, friendly, and knowledgeable. He assisted us in buying the Corolla hatchback SE. More

by Eme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

DCH Brunswick Toyota responded

Thank you, Eme, for your kind words for Victor and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

I already posted a review on google. The service was not as expected, I hope I got more detail of the service. More

by Tradetowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Scesney
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

I waited 4 hours for a tire rotation . And wheel alignment. Was told would be 1hour and a half . Wasted my whole day . Ridiculous. I should have gotten free oil change at least . Stop over More

by mmlm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Swenarton
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

DCH Brunswick Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

From beginning I always select DCH Brunswick Toyota service is excellent I recommend staff nature is very nice More

by jigar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 02, 2024

The service department moved. No sign found at the old location. No message on webpage where to make appointment. No message when I call your numbers. I went to the old location t More

by jeffyan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pretty bad as a whole business.
May 06, 2024 -

DCH Brunswick Toyota responded

Jeff, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

...
25
...