DCH Brunswick Toyota

My ratings are based on my experience with DCH and various other dealers. I have visited several dealers, internet site and other sources to do research. So I know what price I should have paid for th various other dealers. I have visited several dealers, internet site and other sources to do research. So I know what price I should have paid for the car. Due to dealing with the various dealers and sales, I know DCH was the only place where I saw sales people were trained and know what they are doing and saying. Customer service was excellent because my sales person Abdul Basith was very courteous and serious about making the deal. I am a difficult customer but he remained patient throughout and was persuasive in good way and did the follow up properly. He committed to find a car for me and he did find one within given time. I will recommend Basith to anyone. Sales person Abdul Basith was very courteous and serious about making the deal. I am a difficult customer but he remained patient throughout and was persuasive. He committed to find a car for me and he did find one within given time. I will recommend Basit to anyone. Sales Manager Zahid was equally helpful and open. I didn’t feel any problem trusting him. I would also like to say that unlike finance manager at other dealers, finance manager (Barry) was easy going and never pressurized me or lied about anything. Another good thing about the dealership is that sales people are trained unlike other dealers who get people from street and for get to train them More

The service that Jenny provided for my husband and I was worth the trip in from Staten Island. The service department was very clean and efficient. Jenny made every attempt to make us comfortable while we worth the trip in from Staten Island. The service department was very clean and efficient. Jenny made every attempt to make us comfortable while we waited as did most anyone who crossed our path that day. We would absolutely feel confident recommending friends and family buy and service their vehicles at Brunswick Toyota. Thank you, Dorothy and Frank Celentano More

Julio Perez was wonderful. He was very knowledgeable about toyotas and their competitors. Sales Manager Jorge Rodriguez aka George was also very knowledgeable and very helpful and plesant aswell as Mr. about toyotas and their competitors. Sales Manager Jorge Rodriguez aka George was also very knowledgeable and very helpful and plesant aswell as Mr. Wilson. I had thought I was at Rays! More

I have been dealing with Mr. DeAngelis for 18 years. I drive 1 hour each way to have my vehicles serviced since he was transfered to this location. My wife and my self just purchased 2 new vehicles from D drive 1 hour each way to have my vehicles serviced since he was transfered to this location. My wife and my self just purchased 2 new vehicles from Dch Brunswick Toyota only becuase of Mr. DeAngelis. I am so please he is in new facilty that can accomidate customers in the manor he has always accomidated me and my family. I recommend any one who has been mis treated by any other dealer to go to Dch Brunswick Toyota and ask for the Service Manager Michael DeAngelis he will treat you like family. More

I have had my vehicle serviced at DCH Brunswick Toyota several times. Each and every time I do, it has been an absolute pleasure. The staff has been very informative, patient and polite. As a working m several times. Each and every time I do, it has been an absolute pleasure. The staff has been very informative, patient and polite. As a working mother of 3 there is little time to have the car serviced. DCH Brunswick Toyota is very accomodating to my schedule and that fact that they are such great people to work with make it so much easier. Thank you Mr. Mootz and Mr. DeAngelis for the wonderful service dept you have built. Keep up the good work!!! More

Michael was extremely pleasant, informative, and non-threatening. He answered all of my questions promptly. As a woman shopping for a car alone, I didn't feel for one moment that I was taken advan non-threatening. He answered all of my questions promptly. As a woman shopping for a car alone, I didn't feel for one moment that I was taken advantage of. Michael made it clear that he wanted to work with me to get me the best car for my needs and my finances. The other employees I had to speak with (managers, etc) were very pleasant, helpful, and respectful. I would absolutely recommend this dealership to anyone interested in a Toyota. More

Almost every aspect of our experience was great. Angel was by far the best salesperson we experienced in our search for a new Toyota. My husband and I were impressed at his knowledge of the vehicle. The M was by far the best salesperson we experienced in our search for a new Toyota. My husband and I were impressed at his knowledge of the vehicle. The Manager did give us a decent price, cant complain. On the down side, we were hoping to get a better value for the vehicle we wanted to trade in, even though it was extrememly old. Also when we mentioned to the salesperson that another dealership had included a service plan in their pricing of the vehicle, he stated that Brunswick dealership does not offer those kind of plans. The when we went to the financing, we were offered all these different service packages. We were a little upset that car we purchased had a few scratches. salesmen did assure us, some from the service department would call us and arrange for us to have the problem rectified. But in the mean time my husband may have to take a day off and we will be without a car for a few hours or a day. This is the fourth Toyota our family has purchased from this dealership. Just a little disappointed. But for the most part I would recommend this dealership of other Toyota dealerships especially Sansone. More

I enjoyed the experience. I got a quote via Internet sales personnel. A very attractive quote to begin with. Cody, a very friendly young man, got us test drived the right model. We recently relocated to sales personnel. A very attractive quote to begin with. Cody, a very friendly young man, got us test drived the right model. We recently relocated to NJ, still holding an out-of-state. We had concerns whether we can drive away the car that day. Cody helped us figure out the right paperwork and took care of the car insurance. We got the right car model and the color my wife likes. It was quick, not stressful. Thank you. More

The customer service my family and I received was excellent. In addition to listening to our wants and needs, Mr. Gehlot was hospitable and patient with us by answering all our questions until we we excellent. In addition to listening to our wants and needs, Mr. Gehlot was hospitable and patient with us by answering all our questions until we were satisfied with the response. Matter of fact, all staff we interacted with were the same in that respect. I found it particularly special when he took the time to demonstrate the functions of the car before we drove home. As for the car, it is a perfect match of what I needed and the price is great. I will definitely recommend DCH Brunswick Toyota to my family and friends. More