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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer ...
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

September 03, 2008

They were very knowledgeable and very friendly. David was very knowledgeable and he answered any question that i had and answered them promptly. The car that i have now leased is amazing. i am extremly More

by blanchfieldw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kayton
August 30, 2008

Excellent service. No hassles.. Explained whole vehicle, even before asking if it was the choice of interest. Friendly staff... Quick negotiations. Took care of delivering leased car back to other dealer. More

by imatgiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Valentin
August 30, 2008

My 1st meeting was quite good. But the follow-up on the same day was not so good. Again the next day, I felt that the communication was somewhat like take it or leave it devoid of the previous day logical More

by hsardar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john pettie, codey
August 28, 2008

My ratings are based on my experience with DCH and various other dealers. I have visited several dealers, internet site and other sources to do research. So I know what price I should have paid for th More

by dmansoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Basit
August 27, 2008

The service that Jenny provided for my husband and I was worth the trip in from Staten Island. The service department was very clean and efficient. Jenny made every attempt to make us comfortable while we More

by Dorothy1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
August 21, 2008

Julio Perez was wonderful. He was very knowledgeable about toyotas and their competitors. Sales Manager Jorge Rodriguez aka George was also very knowledgeable and very helpful and plesant aswell as Mr. More

by Maria S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Perez
August 16, 2008

I have been dealing with Mr. DeAngelis for 18 years. I drive 1 hour each way to have my vehicles serviced since he was transfered to this location. My wife and my self just purchased 2 new vehicles from D More

by Bigpoppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
August 16, 2008

I have had my vehicle serviced at DCH Brunswick Toyota several times. Each and every time I do, it has been an absolute pleasure. The staff has been very informative, patient and polite. As a working m More

by lorideee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
August 14, 2008

Took my 99 Camry in for Timing Belt change at 90k miles, talked me into changing both drive belts and water pump. Fine, it's better safe than sorry. Then ask them to check on my Check-Engine-Light issue an More

by zmzm03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Consultant
Sep 01, 2008 -

DCH Brunswick Toyota responded

“Thank you for your feedback on your recent experience with our Service Center. Our goal is to provide all of our customers with the highest level of customer service. In regards to your experience we would like the opportunity to discuss your concerns further. Our records indicate that we provided you with competitive pricing that is in accordance with all of the Toyota Certified Service Centers within the area. In addition, we provided you with a diagnostic service at a reduced cost. Although we want to make every customer a satisfied customer, we realize we may fall short occasionally. Thank you for your feedback and we will use it to enhance the service experience for all of our customers.” Nancy PointduJour Business Development Manager 732-867-5127 npointdujour@dchusa.com

More
August 13, 2008

Michael was extremely pleasant, informative, and non-threatening. He answered all of my questions promptly. As a woman shopping for a car alone, I didn't feel for one moment that I was taken advan More

by dmarko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Scherzer