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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,690 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,690 reviews

August 16, 2008

I have had my vehicle serviced at DCH Brunswick Toyota several times. Each and every time I do, it has been an absolute pleasure. The staff has been very informative, patient and polite. As a working m More

by lorideee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DeAngelis
August 14, 2008

Took my 99 Camry in for Timing Belt change at 90k miles, talked me into changing both drive belts and water pump. Fine, it's better safe than sorry. Then ask them to check on my Check-Engine-Light issue an More

by zmzm03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Consultant
Sep 01, 2008 -

DCH Brunswick Toyota responded

“Thank you for your feedback on your recent experience with our Service Center. Our goal is to provide all of our customers with the highest level of customer service. In regards to your experience we would like the opportunity to discuss your concerns further. Our records indicate that we provided you with competitive pricing that is in accordance with all of the Toyota Certified Service Centers within the area. In addition, we provided you with a diagnostic service at a reduced cost. Although we want to make every customer a satisfied customer, we realize we may fall short occasionally. Thank you for your feedback and we will use it to enhance the service experience for all of our customers.” Nancy PointduJour Business Development Manager 732-867-5127 npointdujour@dchusa.com

August 13, 2008

Michael was extremely pleasant, informative, and non-threatening. He answered all of my questions promptly. As a woman shopping for a car alone, I didn't feel for one moment that I was taken advan More

by dmarko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Scherzer
August 11, 2008

Almost every aspect of our experience was great. Angel was by far the best salesperson we experienced in our search for a new Toyota. My husband and I were impressed at his knowledge of the vehicle. The M More

by luvpp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Torres
August 09, 2008

I enjoyed the experience. I got a quote via Internet sales personnel. A very attractive quote to begin with. Cody, a very friendly young man, got us test drived the right model. We recently relocated to More

by magicchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Martin
August 08, 2008

The customer service my family and I received was excellent. In addition to listening to our wants and needs, Mr. Gehlot was hospitable and patient with us by answering all our questions until we we More

by loydy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narayan Gehlot
August 08, 2008

The car service industry usually does not take kindly to woman with car trouble. I found the service and professionalism at DCH Brunswick to be outstanding. Mr. Mootz was patient in his explanations - not More

by auntannmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rick mootz
August 07, 2008

Narayan is a good sales person -- Very patient -- gave me good a best price. I am satisfied and happy with my the car. I will definately recommend my friends do buy or lease the cars at your showroom. And if More

by hansar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narayan Gehlot
Aug 07, 2008 -

DCH Brunswick Toyota responded

Good Afternoon Joseph, On behalf of DCH Brunswick Toyota, I would like to congratulate you on your recent purchase! Please contact us with any questions or concerns and please consider us for your Service needs. Thank You, Nancy PointduJour Business Development Manager npointdujour@dchusa.com

August 07, 2008

Both of the guys were very helpful with my new car purchase. Unfortunately the timing of my needing a car was not a great one and both of the guys understood my financial concerns and assisted me thro More

by kimleve24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Perez & Mike ?
August 07, 2008

It took a long time to get the car, but Julio did a good job with keeping in contact with me and giving me a status update. The car turned out great and I love it. I will be taking it for Maintenance back More

by Msurma82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Perez
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