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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,721 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,721 reviews

May 29, 2024

Excellent staff. Great service. Done job on given time. Explain what is problem and how much cost. More

by DINSHA870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 28, 2024

Excellent service, Steven is trusted advisor, very transparent, explains things thoroughly and honestly, love the video report and quality work. More

by J.MENDELSOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 26, 2024

After spending over $1000 I was shocked to have to spend another 60 on a shop fee. I was not informed about this fee More

by artie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 29, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're sorry to hear that you weren't fully satisfied with your experience and appreciate you bringing it to our attention. Please don't hesitate to reach out to us directly if you'd like to discuss this issue in more detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 26, 2024

Service is not bad for my first time bought a Toyota Rav4 hybrid from DCH Brunswick. More

by calvinzengs
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Vergel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

Thanks for your feedback on your recent visit to DCH Brunswick Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 26, 2024

Excelente servicio 👍 👏 👌 🙌 😉 💪 👍 👏 👌 🙌 😉 💪 muy amable todo el personal excepto la sra de la limpieza muy desagradable persona More

by arely.gusman2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Mancipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 26, 2024

I am a repeat customer at this location of DCH Toyota. My sales person is great and very knowledgeable. I feel like I can trust him to help me choose the best vehicle option for me. Thank you Stanhope O. More

by JERYL.SOBERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

Thanks for your feedback on your recent visit to DCH Brunswick Toyota. It's great to hear that Stanhope and the team were able to assist you and that you had such a positive experience. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 26, 2024

Ava was a fantastic salesperson and a credit to the profession. Direct, clear, low pressure and relatable every step of the way. No nonsense in the finance dept either. More

by HARRISON3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert "Bob" Belpedio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Chong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

We are very happy to hear that Ava provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 25, 2024

Ava is amazing, educating me on the new car, even sitting past quitting time, bravo! More

by JCPANG_CPA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vergel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
May 29, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 25, 2024

Mr.Nikhil joshi very good sales executive with our experience.They give us good service More

by Nikunj1990.np
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikhil Joshi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 25, 2024

STEVEN and the technicians were able to figure out the problem with the serious satellite app took the radio out repaired it so the app was available and I got it back in the record an hour and 20 minutes More

by LINDY530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steven and the team met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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