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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,690 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,690 reviews

May 22, 2010

This dealership is not honest with its customers. It arranges service appointments but does not honor them, you are simply put in line. In addition, a simple oil change take over an hour and then they More

by s1gins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Dec 13, 2010 -

DCH Brunswick Toyota responded

Hello, On behalf of DCH I apologize for any inconvenience you may have had while visiting us for your last service appointment. We have since hired more staff and changed some internal policies to make sure that we can accomodate the increased service business we have been receiving lately and thank you for the feedback. I understand that our service manager has reached out to you offering to make up for your experience yet you did not respond. Please let me know if I can also do something for you to make up for your experience. Jason Cohen Customer Service 732-418-8888

May 20, 2010

I bought a used Toyota Rav4. Abeth, the sales person, was very patient with me. He dedicated a lot of time to me showing me different cars and taking me for a couple of test drives. Abeth put up with my inde More

by fifidr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abeth and Jay
May 18, 2010

All is ok.No more comment.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

by halinka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Scherzer
May 11, 2010

I had a bad experience with this dealership a few years ago so when I went back I was not expecting much but they have completely changed. The whole sales team was quite friendly and welcoming, they worked More

by dragonfly0725
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Lara
May 11, 2010

I had the best experience at this dealership. The staff was welcoming and extremely attentive to all of my needs. Everyone was professional, helpful and able to answer any questions that I had. They made s More

by agauldin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Otuonye, Cary Rose
May 08, 2010

LOVE our new 2011 Sienna SE ... thanks for all your help in keeping us very satisfied, repeat customers of nearly 20 years. Traded-in an Odyssey which was in need of its 4th -- yes, you read that right -- More

by jlpanitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abeth Vincent, Mike Scherzer, Luis Mejia
May 08, 2010

We ultimately bought 2 cars the same day from this dealership because of the outstanding quality of the service and the amazing deal offered. The staff went out of their way to answer all of our ques More

by ralex7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Lara, Luis Meija, Jameson (Financial Manager)
May 08, 2010

Ryan and Abeth were both very helpful during my visits at Toyota. They showed me the car I ended up getting, which was different from what I originally went to look at. They were both very friendly and att More

by danalm23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kaminski and Abeth Vincent
May 05, 2010

We were looking for a low-priced used vehicle and Henry was most helpful. We managed to get a decent car that fell into our price range. Henry assisted us every step of the way. He used every resource o More

by jmh1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Davis
May 03, 2010

Thank you DCH Brunswick Toyota for a great deal on a Sienna XLE! Highly recommended ... look for Abeth Vincent when you're there. He made the process very smooth and comfortable, no hard-sell talk ar More

by tborrome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abeth Vincent
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