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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

June 01, 2024

Jodie was great as was Russell. I am very pleased with my car purchase. Will be servicing my vehicle there as well. More

by COWJAMMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

DCH Brunswick Toyota responded

Thank you so much for choosing DCH Brunswick Toyota! Please let us know if we can be of any more assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 01, 2024

They are the best exceptional service at DCH Brunswick Toyota service department where excellence is guaranteed More

by michelemupo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanhope Otuonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amir Romero-Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

DCH Brunswick Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 31, 2024

All your people were very courteous and professional,expression my service writer Steven ,and all the men in the service dept,thank you all—w collins More

by 1ONEANGLE589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Mootz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Venerus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

DCH Brunswick Toyota responded

Thank you! Steven and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 31, 2024

Nirav was excellent. He was patient and let me take my time. He made everything effortless. Russell was also extremely helpful with finishing the payment. Highly reco More

by Brebree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nirav Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

DCH Brunswick Toyota responded

We are so glad that Nirav and our team had the opportunity to work with you and that they could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 31, 2024

I recvd a text from Geoffrey to use for communication. I sent two texts and called once and never got a response. What’s the point? And what’s the point of making a reservation if my time is obsolete a More

by safeer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey Suasnavas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 30, 2024

Good communication, was easy to work with. Well done explaining anything I had a question about. Very courteous attitude. More

by Sbonitsis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Alarcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 30, 2024

I had a truly wonderful car shopping experience at DCH. My salesperson Ava, the guy behind the counter, Mohammed, and the finance guy,please forgive me but I forgot his name were SIMPLY AMAZING!!!!!!! I More

by GASTONESTEVE1962
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis McCloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ava Broux
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 30, 2024

Staff was very easy to work with and made the experience a positive one. I just wish the Extended Service Options would be discussed before going to Finance. More

by TOM.PRICE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis McCloud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

Hi Tom: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 30, 2024

Replaced front and back brakes. Fixed horn that didn’t work.Unfortunately I don’t think it will last because it doesn’t beep loud. More

by edwardferber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Suasnavas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

Edward, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 30, 2024

Awesome place to buy a vehicle - it was a painless process. Lots of thanks to Ruben and Jason! Very professional and detailed. I will definitely continue to lease /buy my vehicles from DCH Brunswick T More

by Lmelian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Devivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Arcila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. Ruben, Jason, Mohamed, Hesh, and our team appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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