DCH Brunswick Toyota

The buying experience I had at DCH Brunswick Toyota was by far the easiest I have come across. They entire staff was helpful, considerate and deliberate. There was no pressure or fluff, it was the most str by far the easiest I have come across. They entire staff was helpful, considerate and deliberate. There was no pressure or fluff, it was the most straight forward approach to car buying I've seen. Wonderful experience. More

Purchasing a car from DCH Brunswick was a great experience. This was, in large part, the result of Ray Medina, who assisted us and guided us through our purchase the whole way through. Ray was incr experience. This was, in large part, the result of Ray Medina, who assisted us and guided us through our purchase the whole way through. Ray was incredibly friendly and personable and showed us how passionate he was about what he does. This only made us more confident about our purchase and working with DCH Brunswick overall. Ray answered all of our questions as knowledgeably as he possibly could. In the sales industry, especially when selling cars, it is typical for customers to feel and be treated as commodities, and Ray went above and beyond to show that he really cared about getting us the car we wanted at the price we were willing to pay. He was also straight forward and didn't try to pull any tricks, which we respected. Even after the paperwork was signed and the purchase was over, Ray let us know that he would be there for us if anything were to go wrong or if we had any questions about the car. We also worked with Alan Carter, who was also straight forward with us and worked with us to get the price for the car that we wanted. I will definitely recommend DCH Brunswick, and more specifically Ray and Alan, to people I know who are interested in buying a new or used car. More

I feel comfortable about his excellent services and attitude. Even though I took a long time on dealing my car, he still waited for me. attitude. Even though I took a long time on dealing my car, he still waited for me. More

Robin had attitude and he thinks he can act. Bad actor. Jumped on the chair to show us that his offered price is same as invoice price. couldn't act properly. Jumped on the chair to show us that his offered price is same as invoice price. couldn't act properly. More

IT WAS A PLEASURE TO PURCHASE A VEHICLE WITHOUT HIGH PRESSURE. I WOULD RECOMMEND THIS DEALER TO FRIENDS AND FAMILY. I ALSO DO ALL MY SERVICE AT THIS SAME DEALER. I HAVE 4 TOYOTA AUTOS. PRESSURE. I WOULD RECOMMEND THIS DEALER TO FRIENDS AND FAMILY. I ALSO DO ALL MY SERVICE AT THIS SAME DEALER. I HAVE 4 TOYOTA AUTOS. More

The staff at DCH Brunswick Toyota were extremely helpful and courteous during our experience. We drove 2.5 hours to come from out of state to see a preowned car. The staff were waiting for us upon our arri and courteous during our experience. We drove 2.5 hours to come from out of state to see a preowned car. The staff were waiting for us upon our arrival. We could not have been more impressed with the car or the staff. We would definitely recommend them to others. More

If I have to describe my car buying experience at DCH in two words, I would simply say "Amazing", "Excellent". This is my first car in this country and Me and my wife have been car shopping for close to two words, I would simply say "Amazing", "Excellent". This is my first car in this country and Me and my wife have been car shopping for close to 1 month (leave aside the 3 months spent on researching). Because I am new to the country, all the dealers simply tried to take advantage of my situation. I told the other dealers that I have a stable and good income job so why so much hassle. These other dealer simply wanted to cow maximum profits from me and made me feel miserable. They ran my credit, asked for a co-signer, lots of documents, and still no car. This added to lot of mental agony and stress. I had lost hope. We were on our way to a Honda showroom and thought of dropping by to check out the new Toyota Camry. Then we met Edward who was very very helpful at DCH. I can clearly say that it was the beginning of happy journey. He explained us our options and also led us to Lisa who was the finance manager working with us. He was not at all pushy, was straight forward, and was willing to work with us. We told her our monthly budget and the amount that we intend on putting down. She worked magic and trust me, we bought our car in less than 1 hour, which to me is a big surprise. She explained to me that if you do not have Tier 1 credit (how can I have it if I am new to the country), it is not a problem. After working with her options, she told me that there will be a minimal increase in the per month payments (to be precise $5) if I am not Tier 1. If I compare this to other dealers, they jack up the price by more than a minimum of $50, and then would make you feel miserable. She understood our situation and was willing to work with us. We got approved and could drive our first car. And it was Toyota Camry XLE. With our experience at DCH and primarily with Lisa and Edward, I think I will stick to any car dealership that they work with for my next car. More

I especially wanted to thank Ray Medina for his highly professional,informed,polite, considerate help. I needed advice regarding my 2010 Camry which I have leased from DCH. I am moving to California a professional,informed,polite, considerate help. I needed advice regarding my 2010 Camry which I have leased from DCH. I am moving to California and am considering whether to move the car, return the car to the dealer, lease the car to someone else, or any other alternative. Ray was patient, gave me all the facts I needed, in no way pressured me. As I said, he was highly professional, well informed, diligently researched and presented the facts to me so that I am now able to make a decision with more certainty. Thank you again Ray for your help and patience. More

This is the 2nd car that I purchased from a DCH dealership and would go back again. I went down on a Friday night to get a quote. They wrote down all of the numbers and let me leave to think about dealership and would go back again. I went down on a Friday night to get a quote. They wrote down all of the numbers and let me leave to think about it, with a print out of the quote, monthly payment, trade in value, and all fees. Not many dealerships will do that. I went home, looked up a fair price from Edmunds and TrueCar.com. I went back Saturday afternoon and they matched TrueCar.com's price which was the lower of the 2. They also gave me a killer deal on the 8 year warranty. In short, this was a low pressure transaction and I think I got a great deal. More

The sales representative (Rafal Maciag) did an excellent job of listening to vehicles we were looking to purchase and although we were shown several ones, we ultimately chose the first one the he showed us. job of listening to vehicles we were looking to purchase and although we were shown several ones, we ultimately chose the first one the he showed us. Rafal was very knowledgeable of the vehicle(s) and explained the features and advantages each offered. We were very satisfied with Rafal's professionalism salemanship. We were also very satified with the willingness of his manager (Luis Mejia) to negotiate a deal that was favorable to all. The financing aspect of the purchase was fully and thoroughly explained by Russell Hill. He made a normally tense process a more relaxing experience. Overall the entire experience at DCH Bruswick Toyota was an excellent one. More