DCH Brunswick Toyota | Page 142

Ray was great from the moment we stepped in without and appointment. He greeted us immediately and asked if we were being helped. We drove a Sienna and an Odyssey beforehand, but Ray clearly knew the car appointment. He greeted us immediately and asked if we were being helped. We drove a Sienna and an Odyssey beforehand, but Ray clearly knew the cars better than any other sales person. He knew all of our "hot buttons", what mattered most to us. We were sold on the Sienna after listening to him and driving one for a second time. Alan worked with us to make a pretty good deal versus what others had offered. Let's face it, this van is a seller, so we had to work to get to the best deal for us all. I think we all made out pretty good in the end. The place was hopping and they were making lot of deals that day. We love the new FULL-FEATURED Sienna XLE...it has more gadgets than Spy Kids. It also looks cool for a van...better styling than the Odyssey for a much better price. We were disappointed the Odyssey didn't come with fog lamps or a roof rack unless you went all the way up to a Tour Model. The Sienna had all of that with some more extras to boot for less than the Odyssey EX-L version. In the end, we got the van we wanted without waiting, a fair trade-in, a great finance rate, and no hassle. Well, the Finance guy, Patrick had to earn his money, but he was nice enough and explained all the offers very thoroughly. Thanks guys!! More

DCH Brunswick Toyoto has Greate Customer Service. They have Compatable Prices. Sale team very nice. Their Technology Department ahs great people. They showed me all about the car after we bought the car. have Compatable Prices. Sale team very nice. Their Technology Department ahs great people. They showed me all about the car after we bought the car. More

DCH has a good reputation for very competitive pricing and customer service and delivers. This is the second car that we have purchased at DCH and customer service and delivers. This is the second car that we have purchased at DCH More

A very positive experience throughout from beginning to end. Our sales consultant was Edmond Leung, very courteous, well knowledge with abundance of patients. Answer all our questions and took us on a test end. Our sales consultant was Edmond Leung, very courteous, well knowledge with abundance of patients. Answer all our questions and took us on a test drive. Between Edmond and Tung Lee the Sales Manager, they offered a excellent price for an 2011 Sienna AWD Limited. Less than two hours in the showroom, we decided to purchase the vehicle. Russell Hill the Finance Manager was friendly and pleasant. After some negotiations, Russell offered additional coverage/packages for our car at reasonable price. We had our car now for over a week, Edmond call us to make sure that we're satisfy with the car and call him if there were any problems or questions. This was our first purchase at DCH Brunswick Toyota and it was our best experience among purchasing a new car. It was a very smooth transaction, super teamwork, excellent service. Thank you Edmond Leung, Tung Lee and Russell Hill. More

DCH BRUNSWICK TOYOTA is a great dealership! Rafal and Allan were pleasant, knowledgeable and extremely professional! They did everything to make the deal happen, and ensure we were satisfied with our pur Allan were pleasant, knowledgeable and extremely professional! They did everything to make the deal happen, and ensure we were satisfied with our purchase. More

Ray Medina is a great salesman. I went to this dealership about a month ago and had a terrible experience with a different sales employee. We could not understand each other and from these mistranslations I about a month ago and had a terrible experience with a different sales employee. We could not understand each other and from these mistranslations I gathered her English was very limited. (I do not remember her name- but even if I did I would prefer to focus on my positive experience at DCH) I avoided this dealership for awhile because of this experience. Tonight I returned to Toyota and fortunately was approached by Ray Medina. He is a great salesman. He made me feel very comfortable, seemed knowledgeable and above all trustworthy. Although I did not buy a car this evening- I am looking forward to going back and working with him further. I highly recommend seeking him if you plan on purchasing a car at DCH Toyota/Scion. More

This by far was the best buying experience of a new vehicle I have ever had. I would gladly reccomend Brunswick Toyota without hesitation. Great staff, well run dealership, best price obtained from app vehicle I have ever had. I would gladly reccomend Brunswick Toyota without hesitation. Great staff, well run dealership, best price obtained from approx 15 Toyota Dealers. Pat Tobias 2012 Camry More

DCH Brunswick Toyota is great and I highly recommend them! The most pleasant and convenient car-buying experience I've ever had. we have visited a few other dealership and was in market since a month, a them! The most pleasant and convenient car-buying experience I've ever had. we have visited a few other dealership and was in market since a month, and feel very comfortable in this location. Although DCH was an hour away they had many in stock & very competitive prices so I took the train to nearby station Mr. Edward Jimenez gave us ride from there to showroom. It was well worth the trip! We were taken care of right away and the sales staff Mr. Larry Hart from Internet sales & Mr. Edward Jimenez sales & leasing consultant was great. We were shown a number of Camry’s & RAV 4’s and given a test drive of the model we wanted. Everything was explained clearly and honestly - the prices, the dealer discounts, the taxes and fees, etc. Every available option on the car was offered and pro/cons explained. But I never felt pressured to buy anything. Really financing was hassle free at this place for me with low credit score, the entire process of getting a new vehicle to me and was able to get a financing I wanted -- the best interest rate!! No waiting what so ever This was true of the financing and extended coverage options as well. Everything was offered. Nothing was forced. Business Manager Mr. Russell Hill did a great job explaining about coverage’s and options and gave me good deal what I asked for without hesitating. We think any transaction should be a win-win case, people I dealt with in DCH Brunswick Toyota helped us to find the right vehicle and we are happily to pay for what we get. We did thorough homework thru internet such as Edmunds & KBB for the new car. Bottom line, we understand dealer has to make to make money, and we don't have much time to nickel dime. -- Care for the details. Once again I thank the team (Larry Hart, Edward Jimenez, Alan & Russell Hill) for their great job and service. More

We are so happy that we reconsidered our decision to buy a Sienna instead of n Odysey and went to DCH Brunswick Toyota and happen to met Ray. He was courtoeus and respectful of our time constraints & need a a Sienna instead of n Odysey and went to DCH Brunswick Toyota and happen to met Ray. He was courtoeus and respectful of our time constraints & need and we went straight for a test drive. He did not push us to buy the first time or the second time. He gave us a frank opinion on the options we should or should not have. When it came time to buy and price both Ray & Alan were good. I would definitely recommend buying from DCH Brunswick again. More