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DCH Brunswick Toyota
North Brunswick, NJ
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money •
-DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles
-Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking
-We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys
-Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+
-DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation
-We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction
-We have a “A+” rating with the Better Business Bureau
-We are a Certified Toyota Mobility Dealer
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,727 reviews
February 23, 2012
This is the second time we purchase a Toyota from the same dealership. Before we went, we had several options for our family's need. Diana was assigned to help us. This was her first day. Diana was very same dealership. Before we went, we had several options for our family's need. Diana was assigned to help us. This was her first day. Diana was very patient, friendly and very cautious to assure she gave us the right informations or right answeres for our questions. In the end, we decided to buy a 2012 Corolla LE. We were expecting that the dealership will offer some cash bonus or special sale during the 3 day President weekend but it did not happen. We ended up had to spend some time to negotiate the price. That is a big difference from last time (in 2003), when we got the quote, it was almost the best deal in the local area. The dealership offers 2 year/24000 mile mainenance free of charge. The problem is you have to estimate when your odometer will reach the next 5000 mile in the next 6 months and reserve your time slot ahead of time. Not an easy task. By the way, the web site only allows customers to reserve Monday - Friday (9:30 AM - 4:45 PM). More
by dontworry_ok
Employees Worked With
Diana Torres
February 23, 2012
Danny Alves was quick to help me when I came in the dealership. He showed me a few different models. I am a repeat customer at DCH and was pretty much set on the the Camry XLE 4 cyl but he also showed dealership. He showed me a few different models. I am a repeat customer at DCH and was pretty much set on the the Camry XLE 4 cyl but he also showed me the SE and the differences with the front grill, general style and the interior. I wasnt even considering the SE but I have to say I liked it better than the XLE 4 cyl. Both cars were within a few hundred dollars on the sticker price and monthly payments and I even got the enhanced audio system in the SE. So I was very happy with the price and there was no pressure to try to upgrade to the 6 cyl. He also came in with realistic monthly payments. I had already priced it out and it was about what I figured. So no haggling for my price was needed. Overall it was a very good experience and Danny was good to work with. More
by mcm2288
Employees Worked With
Danny Alves
February 23, 2012
I felt very comfortable with this dealership. They were I felt very comfortable with this dealership. They were very helpful and upfront with everything. Bob was great, he took the time to make sure I k I felt very comfortable with this dealership. They were very helpful and upfront with everything. Bob was great, he took the time to make sure I knew everything about the care I was interested in and also showed me different options. I found the whole experience pleasant and not stressful at all. I would definitely recommend this dealership and will go back to them in the future. Patrick was also great to deal with - not pushy and explained everything thoroughly. More
by colexsa
Employees Worked With
Bob Belpedio, Alan Carter and Patrick Steadman
February 23, 2012
CRAIG MAYLE......... I would like to thank Carig for helping me with my Toyota service he had me in and out in minutes and i was very happy with his service. I give him 10 **********. Thanks so much C helping me with my Toyota service he had me in and out in minutes and i was very happy with his service. I give him 10 **********. Thanks so much Craig More
by yolly0280
Employees Worked With
CRAIG MAYLE, Craig Mayle
February 23, 2012
Great dealer went in thinking here we go crazy car guy's well it wasn't like that at all starting from manager's to sales people also service dept. everybody with the hi's and offering help with anything it well it wasn't like that at all starting from manager's to sales people also service dept. everybody with the hi's and offering help with anything it was a pleasure at this dealer will most definitly tell all my friend's and family about this place keep up the good work DCH BRUNSWICK TOYOTA TEAM MEMBERS. More
by EPEREZ1EPEREZ1
Employees Worked With
Alan Carter,Ray Medina
February 21, 2012
Ray was very friendly, and not pushy at all. I let him know up front that I wasn't interested in purchasing a new vehicle for another 4 months, and he was very understanding. I came back 3 months late know up front that I wasn't interested in purchasing a new vehicle for another 4 months, and he was very understanding. I came back 3 months later potentially interested in buying a car. He wasn't available just yet but was able to have one of his associate Robin assist with pricing. Pricing was up front, and they didn't attach useless "fluff" add-ons such as nitrogen filled tires. I was able to get a price that exceeded my expectations. On the way leaving the dealership, a rock chipped my windshield with less than 4 miles on the odometer. Ray is making sure this gets taken care of. Customer service was very good. I'm a picky person and took months trying to figure out which car I wanted at a price that I found acceptable. I would highly recommend this dealer over others in the area. More
by te1221
Employees Worked With
Ray Medina
February 21, 2012
This dealership was very accomodating. Even though i had some credit issues the finance team was able to get me approved. I had a couple of issues with the vehicle after i purchased it and the GM Ray and s some credit issues the finance team was able to get me approved. I had a couple of issues with the vehicle after i purchased it and the GM Ray and service advisor Carl were very responsive and cooperative. It has been a pleasure doing business with Brunswick Toyota. More
by bianca01
Employees Worked With
Ray and Carl
February 18, 2012
Outstanding experience when a critical component failed on the car. Carl was extremely friendly and helped our family in dealing with the situation. Outstanding support from a professional team! on the car. Carl was extremely friendly and helped our family in dealing with the situation. Outstanding support from a professional team! More
by pongo50
Employees Worked With
Carl Wilson
February 14, 2012
This in reference to the excellent service I received from DCH New Brunswick Toyota. I have been coming to DCH Toyota for routine maintenance services on my 1999 Toyota Camry. I must say, the staff here from DCH New Brunswick Toyota. I have been coming to DCH Toyota for routine maintenance services on my 1999 Toyota Camry. I must say, the staff here is very helpful and friendly. I would highly recommend this place. Regards, Nikunj More
by nvasoya
Employees Worked With
Carl Wilson
February 12, 2012
The representatives at Toyota were very curteous and helpful. I was taken care of by Yanni and Carl and they both answered my questions and took care of me as promptly as possible. It was a very busy helpful. I was taken care of by Yanni and Carl and they both answered my questions and took care of me as promptly as possible. It was a very busy day and Carl was very apologetic and did his best to expedite my service. More
by Elvira Espada
Employees Worked With
Carl
