DCH Brunswick Toyota

For a first time new car buyer this was definitely a good experience. The people who I dealt with were very accomodating & sometimes go out of their way to do so. I am usually apprehensive to deal with sales experience. The people who I dealt with were very accomodating & sometimes go out of their way to do so. I am usually apprehensive to deal with sales people as I get stressed out by all the price haggling that I have to go through but this was an exception. It was like straight to the point & by the time I realized it the deal was done & I got what I wanted. I would definitely recommend this dealership. More

Ray was very friendly, polite, courteous and a pleasure to work with. So far he is the BEST car salesman that anyone in my family has ever dealt with. If it wasn't for him, I probably wouldn't have gotten to work with. So far he is the BEST car salesman that anyone in my family has ever dealt with. If it wasn't for him, I probably wouldn't have gotten my car that day. He was very knowledgeable, down to earth, and made me feel at ease when trying to make my decision. I would not hesitate to recommend Ray to my family and friends who are looking to make purchases in the future. More

The employees were professional and courteous and very knowledgeable, the paperwork was done efficiently, we were given a very good introduction to the gadgets of the car - the overall experience was exce knowledgeable, the paperwork was done efficiently, we were given a very good introduction to the gadgets of the car - the overall experience was excellent More

After I was sent a coupon to purchase touchup paint, I went to the parts department, where the person I dealt with, Bud, tried to convince me that I should buy a bottle that was not labeled with the color went to the parts department, where the person I dealt with, Bud, tried to convince me that I should buy a bottle that was not labeled with the color of my car, because Toyota is always changing the names of the colors and they're all the same anyway (I have cosmic grey mica, he tried to sell me magnetic grey). I had to insist on ordering the correct color. When I complained to the manager (Richard) about this, he said he would have fun speaking to Bud about my complaint, and said that I had gone to the wrong department with my coupon, as it said that I should go to the body shop not the parts department (not true). As far as I'm concerned, if they can't handle the simplest transaction (buying a crummy 6 dollars worth of touchup paint) without lying to, irritating, and frustrating a customer, I'll take my business elsewhere. More

Mr. Carl Wilson is the best service adviser I have dealt with throughout my 10 years experience dealing with Toyota, I will always rely on Mr Wilson to advise me on services with my Toyota Camry........... with throughout my 10 years experience dealing with Toyota, I will always rely on Mr Wilson to advise me on services with my Toyota Camry........... More

All contacts with the dealer have been completely acceptable from the initial contact to the information given to us on delivery. We expect all further contacts to be equally very satisfying acceptable from the initial contact to the information given to us on delivery. We expect all further contacts to be equally very satisfying More

Ray Medina was very knowledgeable and friendly. He was able to point out many of the key differences between the Toyota Sienna and several of the other competitive models we were looking at. The best part able to point out many of the key differences between the Toyota Sienna and several of the other competitive models we were looking at. The best part was that he did it without placing any pressure on us. In the end, with the assistance of Alan Carter, we were able to reach a price that was fair and reasonable. More