DCH Brunswick Toyota

i think service was excellent. sales consultant was very friendly and helpful. i like the price they have given me for my trade in. it was little low of what i was expecting however it was still acceptable friendly and helpful. i like the price they have given me for my trade in. it was little low of what i was expecting however it was still acceptable.' More

The second and third person I dealt with is not listed on this list above. (even scrolled through all the photos.) Second person went through financial disclosure and third person showed the car at the very this list above. (even scrolled through all the photos.) Second person went through financial disclosure and third person showed the car at the very end. (Not sure of the spelling of their names but going from memory I think Abood or something like that was the second person and Saeed was the third person. All three were excellent. First, Darile was very knowledgable about the cars and was patient throughout the whole process of answering questions. Second, Abood was very personable and listened to the cost concerns during the disclosure, and third Saeed was thorough when presenting the car and answered all questions. The professionalism, respect, and kindness was evident in all three individuals and made this a terrific experience. Prior coming to this Toyota dealeship, had come from another dealership where noone acknowledged or came forward to greet or whatever. When arrived at this dealership, was pleasantly surprised as everything went very smoothly and I am now very happy with my purchase and the whole experience from this customer's point of view. More

Henry Davis was a great salesman. He knew his business and product and he pushed just the right amount without crossing over to "annoying and pushy". The price for my vehicle was excellent, and I don't fe and product and he pushed just the right amount without crossing over to "annoying and pushy". The price for my vehicle was excellent, and I don't feel ripped off like I did at Galaxy Toyota in Eatontown. DCH Brunswick and DCH Freehold will be my first stops when I'm ready to purchase another vehicle. More

My experience in one word "Excellent"! Till now I hated buying cars because of negotiation hassles but Mr. Bharat Narang of DCH changed it. This was the simplest and most efficient vehicle purchase I hated buying cars because of negotiation hassles but Mr. Bharat Narang of DCH changed it. This was the simplest and most efficient vehicle purchase ever. We ended up with a much better vehicle for less money than we were able to find anywhere else. After this purchase experience I would not mind helping a friend or family member with it as I know if I visit DCH and Mr. Narang, the price would be the lowest and customer service experience the highest. On the day of delivery, Mr. Narang went an extra mile and came half way to my house to pick me up as it was a week day and I could not find a ride to the dealership. This is what I call great service! I would recommend everyone who are looking out for a good deal to visit DCH in North Brunswick (On Route 1 North) and meet Mr. Narang. You would be glad you took that decision. More

The General Sales manager Lisa went above and beyond from the time we walked in the door until I left with my new car. Everyone was polite, friendly and knowledgeable. I will buy cars here for many years to the time we walked in the door until I left with my new car. Everyone was polite, friendly and knowledgeable. I will buy cars here for many years to come. More

I just wanted to take a moment and thank Craig Mayle & DCH for the exceptional service I received, my car broke down and left me stranded...and panicked. You turned a crappy and panic-inducing situation & DCH for the exceptional service I received, my car broke down and left me stranded...and panicked. You turned a crappy and panic-inducing situation into a manageable one. You made sure I had everything I needed, and you listened & helped even when I was panicking and screaming! I know my car’s “diagnosis” was frustrating but I knew that you were doing everything you could-you stayed in touch you let me know what was happening-and that’s immensely helpful (& calming!). Thank you so much- while I have to say, I’m not thrilled with my car at the moment for putting me through the ringer I am thrilled with DCH’s service…and when I decide I want a new car I’ll definitely be coming to you guys first. As a woman, things like a clean service area and respectful & helpful service employees make a world of difference and frankly, not something you experience often when getting your car fixed. From a customer service perspective you guys just get it and do things right. Thank you again!! More

I was so pleasent with my purchase experience, Ray Medina was very knowledge very very friendly and his boss Alan Carter too. I really highly recommend them. Thank Ray for making our shop experience really w was very knowledge very very friendly and his boss Alan Carter too. I really highly recommend them. Thank Ray for making our shop experience really wonderful.I want thank too Andrea the internet sales person she was confirming our appointment and respond very professional to my email which were very great help More

My husband and I just had a new baby and were in need for a new larger second car. We already had a Toyota that my husband bought new from this dealership in 2003 so our first thought was to come here. We a new larger second car. We already had a Toyota that my husband bought new from this dealership in 2003 so our first thought was to come here. We decided to look into a used Camry and lucked out finding a beautiful one in the price range we could afford. The group of guys we worked with were very patient with our questions and worked with us on the price for the used car and the amount we were able to get for our trade in. It was a great experience and I wouldn't hesitate to recommend family and friends to DCH Toyota and especially these men. Thank you! We love our "new" car! More

I was really impressed with this dealer and the above mentioned employees - Alan Carter and Ray Medina - from the moment I walked through the door. Alan greeted me and asked me if I was being helped. wh mentioned employees - Alan Carter and Ray Medina - from the moment I walked through the door. Alan greeted me and asked me if I was being helped. when I said no, he asked me what I would like to do and I said I wanted to make an inquiry about a new mini van. He immediately got Ray to sit with me. From the start of the process to the finish, I could sense the genuinness of both of them and once I found out I was going to buy a Toyota Sienna, I told them what my budget was and they were willing to work with me. I was not pressured in any way but was treated like a person and not just another number and that meant alot to me and I dare say that they've just won another customer for LIFE by their honesty, customer service and their "going over and beyond customer expectations" attitude. I work in a service industry as well and I know the essence of true customer service. If I could rate them 150%, I would. Great job guys and you're the real reason why DCH has done well and keep doing well. For what's worth, I hope this gets to your leadership at DCH as you should be truly recognized for your hard work and attention to customer needs. To say the least, as much as it takes a lot to impress me, I was REALLY IMPRESSED! Needless to say I walked out with a Brand New Toyota Sienna 2012! More

Ray Medina is an excellent person.His sincerity,warmth put us at ease the moment we met him.He is also a great sales rep.He knows his product and is able to address any questions you may have in simple un put us at ease the moment we met him.He is also a great sales rep.He knows his product and is able to address any questions you may have in simple understandable terms.Alan Carter explained the financial aspects of our purchase and we were able to arrive upon a price we thought was fair.These two gentlemen are outstanding representatives OF DCH Brunswick Toyota not because of their salesmanship but because of their character and integrity. More