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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,727 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,727 reviews

June 06, 2024

Everything was very organized. Everything ran smoothly. I like that they send a video for you to see when they are done More

by ACKERMAN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 05, 2024

When giving me an estimate the bill for oil change will be reduced by $40, $20 for the memorial day special discount snd $20 for tire rotation not to be performed. However received only $20 dedicated for t More

by Mohancrao_nj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Taveras
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In service department the rep who gave me the estimate and then the final bill
Jun 09, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 05, 2024

Nirav Patel was great salesman. Overall I had a very experience with this dealer. Bob Belpedio was very helpful. More

by KRISH_140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Belpedio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nirav Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Carbajal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

DCH Brunswick Toyota responded

We are so glad that we had the opportunity to work with you, and that Nirav and Bob could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 05, 2024

I have been going to DCH for all my maintenance needs. They are always polite and courteous. More

by WCINT2904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

The staff is very helpful and knowledgeable and the building is very modern, spacious and nice. More

by KAHLINPARHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Kahlin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

Good communication, fast service, overall good service. Service advisor and technician are both very knowledgeable. More

by HEIDI_DUVERGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Heidi, Thank you so much for your excellent service review! We are so glad that Steven had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

Excellent service through and through. I’ve been a customer of DCH Brunswick Toyota since 1992 and they have always done right by me and my family. More

by mmartin19nj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanhope Otuonye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

Staff was very helpful and friendly, the process went very smoothly. We enjoyed all the help of our sells person. He was very mindful and patience with us during the process. The bank manager was very fr More

by DONTEBABY2003
Recommend Dealer
Yes
Employees Worked With
Russell Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikolai Yershov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

The best experience ever, my man, Alexander Gomez, take care of me real professional, and answer all my questions as I need. I’m really happy with the service that he provide. I think he’s the best or one More

by RAUL MORA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Raul, We are so glad that Alexander had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

Very professional but PRICES ARE RIDICULOUSLY HIGH-WAYTOO HIGH-OBSCENE! CAN GET THE WORK DONE BY CERTIFIED MECHANICS AT THE SAME LEVEL FOR MUCH LESS! More

by katiehsdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

DCH Brunswick Toyota responded

Katie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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