DCH Brunswick Toyota

The first time I walked into DCH Brunswick Toyota was on a whim and out of frustration. The end result was anything but. Rafael Bertolucci was the first to approach me, and was patient, knowledgeable, and a whim and out of frustration. The end result was anything but. Rafael Bertolucci was the first to approach me, and was patient, knowledgeable, and understanding from the beginning. He was able to ask the right questions, in order to understand, and ultimately help me figure out, the best vehicle to suit my daily driving needs. He was able to break down all of the costs that would go into purchasing either a new RAV4 or Prius, as well as all of the current costs going into my almost 200,000 mile 4Runner. After much deliberation and a second visit back, I ultimately decided that the only option that made economic sense was the (much) more fuel-efficient Prius. Unfortunately the dealership didn't have the model and color I was looking for, but both Rafael and Alan were able to find the car at another dealership and arranged to have it sent, in order to make sure all of my needs were met. The car arrived in exactly the time promised, and as the final step in the process, Patrick was able to quickly and efficently process both my trade and purchase. I could not be happier with my purchase, it almost makes my daily commute seem shorter! Thank you to Rafael, Alan, and Patrick for everything you have done to make this experience a positive one! More

DCH Brunswick Toyota was my first experience in buying a new car(2012 Toyota Camry). Chris Diaz did a fantastic job at getting me this car. I had gone to other dealerships was disappointed. We had discussed new car(2012 Toyota Camry). Chris Diaz did a fantastic job at getting me this car. I had gone to other dealerships was disappointed. We had discussed with the sales manager prior to coming to the dealership about our requirements. By the time we had reached the dealership, everything was ready for us. Chris assisted us in finding the 2012 Toyota Camry that we wanted and with all the required features that we needed. We was very well spoken, very friendly, and very honest about his work. We knew we had gotten the right deal. Management had processed our deal very efficiently and we were out the dealership as a satisfied customer. I can assure you that my experience with the car purchase is something that I will be able to tell my friends and relatives about and I feel assured to send them to DCH Brunswick Toyota because I know they will get the best deal and the best customer service. More

I brought a new Toyota Venza from this dealership. The Sales person Rafael Bertolucci was very kind patient and intelligent. In fact he saved the deal, my wife initally wanted to buy the Rav4 but was not Sales person Rafael Bertolucci was very kind patient and intelligent. In fact he saved the deal, my wife initally wanted to buy the Rav4 but was not comfortable with it and wanted to walk out the dealership. Rafael took some time to understand exactly what she was looking for and suggested the Venza. My wife fell in love with the Venza and so did I. Rafael went above and beyond to give us the best deals and coupons for July 4th ( very rare for a car Sales Person to do). We are very Happy with this vehicle . In case you intend to buy one I would recommend working with Rafael, he is young new and more open minded than other Sales Personnel in other locations. More

Carlos was excellent. I met him a couple of months ago to take a look at a Prius C. He gave me all the information I asked for, very friendly and helpful and absolutely no pressure to "sell" me a car tha to take a look at a Prius C. He gave me all the information I asked for, very friendly and helpful and absolutely no pressure to "sell" me a car that day. I returned last week ready to purchase a Prius II and he handled everything professionally and smoothly. I highly recommend Carlos and DCH. More

Hello: I received a quote for a Toyota Highlander from Hello: I received a quote for a Toyota Highlander from Tania Peralta on my e-mail that price was perfect so decided to go to the dealer to test drive Hello: I received a quote for a Toyota Highlander from Tania Peralta on my e-mail that price was perfect so decided to go to the dealer to test drive the SUV. Upon my arrival I was received by Mrs. Darile Rodriguez which made us comfortable and at home, we told her what we were looking for. We end up deciding to buy the vehicle not for the good price but for the excellent customer service that my wife and I received from Mrs. Rodriguez. We went to several dealership to buy the vehicles and never received the personal attention that we got at DCH Brunswick Toyota by Darile Rodriguez. We definitely would recommend DCH and Rodriguez to our family and friends. Also would like to thanks Diego for his professionalism, attention to details at the time of closing the deal. Peace, Isaac & Shirley More

Hello, My experience with DCH Toyota can be considered Hello, My experience with DCH Toyota can be considered to be the best, five star rated and excellence in handling. Bharat Narang, sales person is Hello, My experience with DCH Toyota can be considered to be the best, five star rated and excellence in handling. Bharat Narang, sales person is found the best in handling all the paramenters, like pricing, terms, documentation and educating the customers of the features of the car. His involvement is terrific and what a calm and matured handling. He walked with me personally to all the models that were displayed and finally explained all the features of the car I selected and also demonstrated the use of each feature in order to have the full cofidence while driving a new car. I would recommend all my friends and other people to buy the car from Bharat Narang. You will be in safe hands.For any purchase of car in future I will only go to Bharat Narang. You are in safe hands.Strong documentation support regarding the financial aspects was offered by Russel Hill. Thanks to both of you. More

My experience with these guys was awful. I had many phone conversations with them in which they assured me that they had the car I wanted. After calling yet again to confirm this I took a train to Nor phone conversations with them in which they assured me that they had the car I wanted. After calling yet again to confirm this I took a train to North Brunswick to pick it up, and they didn't have it, and couldn't get it. The manager was rude and dismissive. They didn't offer any help or alternatives. When I asked them to help me get back to the station, the manager googled cab companies and said "try calling one of these". The shining exception to this abuse was one of the sales people, Robin Everett, who was very considerate and decent, and, in fact, he gave me a ride to the station and apologized for the waste of my time, something that no one else did. He was the only competent or civil person I encountered at this horrible place. I will never go back. More

We could not have asked for a better experience in buying our new Sienna. From start to finish, it surely was the BEST! We can't thank Alan Carter, Ray Medina and Diego Valencia enough! They made buying a our new Sienna. From start to finish, it surely was the BEST! We can't thank Alan Carter, Ray Medina and Diego Valencia enough! They made buying a car such a wonderful experience!! More

Ray and the entire staff did a great job, a deal no one else could touch and no games! The process was comfortable, no hassles and no pressure and Ray really knows his stuff when it came to discussing the else could touch and no games! The process was comfortable, no hassles and no pressure and Ray really knows his stuff when it came to discussing the vehicles features; he's a pro and the rest of the crew was great too. The numbers were great on the deal but the experience was even better, start to finish...highly recommend Ray and DCH!!!! More

Our overall experience at this dealer was extremely satisfactory. It was great working with our sales consultant who assisted us through every phase in purchasing our new 2012 Toyota Camry SE. Before w satisfactory. It was great working with our sales consultant who assisted us through every phase in purchasing our new 2012 Toyota Camry SE. Before we left the dealership, Ray(sales consultant) gave us a complete demo on how to use and handle each and every feature that came with the car. It made our drive back to home easy !!! I would recommend this dealer to anyone who is looking for good price ranges and deals on all kinds Toyota car models. We are happy with the price offered and the payment options provided to us by this dealer. More