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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,721 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,721 reviews

June 08, 2024

So far, I’m pleased with my vehicle. It’s only been less than 24 hours. More

by CANDELMO7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nikolai Yershov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing DCH Brunswick Toyota! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 07, 2024

Totally satisfied with their service quality, customer support and professionalism. I would recommend them always. More

by AMITABH S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 06, 2024

Everyone @ Dch Toyota was professional and they were very helpful throughout the process, Excellent service From Nikolai the salesman.Thank You More

by VALIANTVIK70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikolai Yershov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

DCH Brunswick Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Nikolai or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 06, 2024

They keep you informed on the status of your vehicle. Typically fast service and pleasant staff More

by gemma.grossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Venerus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department, Gemma! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 06, 2024

Everything was very organized. Everything ran smoothly. I like that they send a video for you to see when they are done More

by ACKERMAN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swenarton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

DCH Brunswick Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Brunswick Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 05, 2024

When giving me an estimate the bill for oil change will be reduced by $40, $20 for the memorial day special discount snd $20 for tire rotation not to be performed. However received only $20 dedicated for t More

by Mohancrao_nj@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Taveras
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In service department the rep who gave me the estimate and then the final bill
Jun 09, 2024 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 05, 2024

Nirav Patel was great salesman. Overall I had a very experience with this dealer. Bob Belpedio was very helpful. More

by KRISH_140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Belpedio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hesh Ismail
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nirav Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Carbajal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

DCH Brunswick Toyota responded

We are so glad that we had the opportunity to work with you, and that Nirav and Bob could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 05, 2024

I have been going to DCH for all my maintenance needs. They are always polite and courteous. More

by WCINT2904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

The staff is very helpful and knowledgeable and the building is very modern, spacious and nice. More

by KAHLINPARHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Scesney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Kahlin, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

June 04, 2024

Good communication, fast service, overall good service. Service advisor and technician are both very knowledgeable. More

by HEIDI_DUVERGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taveras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

DCH Brunswick Toyota responded

Heidi, Thank you so much for your excellent service review! We are so glad that Steven had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

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