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DCH Brunswick Toyota

North Brunswick, NJ

4.5
1,730 Reviews
-Upfront, no-haggle transparent pricing which saves you time and money • -DCH is the largest auto group in New Jersey, which provides you with a greater selection of new and pre-owned vehicles -Our service department is open 6 days per week, with available online scheduling, and indoor drive-in valet parking -We are recipients of the J.D. Power’s Dealers of Excellence Award based on actual customer satisfaction surveys -Consistently ranked among the best on review websites such as DealerRater.com, Edmunds.com, Cars.com and Google+ -DCH is proud to promote safe teen driving in our communities by sponsoring SADD (students against destructive decisions) including chapters in North Brunswick, South Brunswick, and Edison High Schools, and our own Teen Safe Driving Foundation -We are a proud winner of the Toyota President's Award, the highest honor a dealer can receive from Toyota, based on ethical business practices and customer feedback/satisfaction -We have a “A+” rating with the Better Business Bureau -We are a Certified Toyota Mobility Dealer
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1504 US-1

North Brunswick, NJ

08902

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Showing 1,730 reviews

February 11, 2015

Purchase and trae in of a Toyota Camry The buying experience was very nice. The sales person Mr. Henry Davis and his manager were very pleasant, knowledgeable and professional. The finance More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Davis, Tung Lee
Feb 11, 2015 -

DCH Brunswick Toyota responded

Thank you for this great review, Sam! We’re so glad that Richard was able to help you finalize your deal and make sure your paperwork was nice and professional. Also good to hear that Henry was able to help you out and share his knowledge. Thank you for choosing DCH Brunswick Toyota as your dealership destination and enjoy your new 2015 Camry!

January 31, 2015

Rupert is an excellent sales person! Rupert Palmer was helpful as soon as I walked into the dealership. I went in to look at a specific certified used car and he walked me over to it then More

by delizR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tung Lee
Feb 02, 2015 -

DCH Brunswick Toyota responded

Thank you for taking the time to rate our dealership! We are so glad to hear that Rupert and Tung were able to help you in your car buying experience. Congrats on the new car and please come back to see us again soon!

January 15, 2015

Will Never Return I recently started taking my Toyota to another shop to get it serviced. The last time I was at the service center, I explained what the problem was w More

by michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Mayle, Michael Deangelis
Jan 19, 2015 -

DCH Brunswick Toyota responded

Michelle, thank you providing your feedback. However, I apologize for the negative experience you had. I can assure you that this is not the standard we set here in the service department. I very much appreciate the chance to speak with you so that I can learn more about your experience and hopefully restore you faith in us. Please contact me at your earliest convenience at 732-867-5150 or email me at rmootz@dchusa.com. I hope to hear from you soon. Sincerely, Rich Mootz, Service Manager

January 12, 2015

Rupert was excellent! Answered all my questions and concerns and helped me find the perfect car! He came in on his day off to make sure that the purchase went smoothly. More

by chantol23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2015 -

DCH Brunswick Toyota responded

Thank you for the great review! I'm so happy to hear that Rupert was able to answer all of your questions and concerns. Thank you for choosing DCH Brunswick Toyota as your dealership destination and enjoy your new vehicle!

January 04, 2015

Rupert was incredibly helpful Rupert was awesome in helping me drive off with a new camry. He was flexible, transparent, and went the extra mile to help me with anything I needed. More

by Alvih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2015 -

DCH Brunswick Toyota responded

Alvih, Thanks for the five-star review of us here at DCH Brunswick Toyota. We’re glad to hear that we were flexible and transparent with you and truly appreciate your recommendation of our dealership to others. Thanks again, and we hope to see you for service needs in the future.

December 31, 2014

Rupert Palmer and Lisa Ocasio are a Great Team! Rupert was an absolute pleasure to work with and Lisa worked out the best deal for me to be able to lease my 2015 RAV4. This was my second experience More

by ollandm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ocasio, Abdo Behary
Dec 31, 2014 -

DCH Brunswick Toyota responded

Thank you for the 5-star review! We couldn't be happier that you found Rupert and Lisa enjoyable and helpful in your car-buying experience. We strive to provide the highest-quality service so it's great to hear you experienced nothing less. We appreciate your business and hope you'll come back to see us soon. Enjoy your new car!

December 04, 2014

Great Service! Rupert was a pleasure to work with. He made everything very easy for me and did all that he could to accommodate my needs. He even checked in with me More

by Kahina Louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 02, 2014

Great Service Ninnmar: My experience with Mr. Palmer was excellent. He was patient, friendly, approachable and understanding. Great experience. Thank yo More

by ninny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2014 -

DCH Brunswick Toyota responded

Thanks for providing us such positive feedback on Mr. Palmer's hard work. I will be sure to pass along the compliments to him!

November 01, 2014

first Car Purchase My car buying experience was always a " Big " disappointment. RUPERT and LISA finally changed that for me.Thanks so much to the both of you! More

by brownda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Oasis (General Manager)
Nov 03, 2014 -

DCH Brunswick Toyota responded

Thank you for the great review! I am glad Rupert and Lisa were able to alter your perception of what the car buying is really supposed like: not another big disappointment, but a positive experience. Looking forward to the next time!

September 05, 2014

Great service! I had a great experience in buying my car! Rupert gave great service and advice. He is patient and friendly! Overall a great experience and I would re More

by Jason1811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2014 -

DCH Brunswick Toyota responded

Thank you for the great review! We are happy to hear that our team was able to assist you during your most recent visit. If you have any questions regarding your vehicle please don’t hesitate giving us a call. Thank you again for your review, and we look forward to serving you again in the future.

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