DCH Acura of Temecula

Satisfaction guaranteed! I have been going to this service center for a little over a year, Everytime I've been there I have had a great experience. Robert makes it taking my I have been going to this service center for a little over a year, Everytime I've been there I have had a great experience. Robert makes it taking my car in for service seamless. He's honest, organized and very efficient with his work. He makes sure my loaner car is ready and available when I arrive, he understands how important time is to his customers. Makes it a pleasurable experience Everytime! More

Randy Smith gave us an exceptional service Randy immediately ask us to test drive the TLX, he is very knowledgeable with the car he was selling, great demo of some of the great features of the Randy immediately ask us to test drive the TLX, he is very knowledgeable with the car he was selling, great demo of some of the great features of the car. I highly recommend To visit Acura dealership and ask for Randy. Also many thanks Luis for taking the time explaining about the financing. Great experience More

Service Dept My older RDX has been in the shop several times just in the past year. Chad & Robert have ALWAYS given us Top Rate Service and ALWAYS seem to go over My older RDX has been in the shop several times just in the past year. Chad & Robert have ALWAYS given us Top Rate Service and ALWAYS seem to go over & beyond to help & keep us informed. They also make us feel welcomed & make us feel important as people & customers. We have built a Trust with both of them which means Everything to Us. More

Best Service Ever. Thanks Chad. I have to give Chad the best compliment available in this industry--I trust him. He took care of my family completely. He made sure that we were able I have to give Chad the best compliment available in this industry--I trust him. He took care of my family completely. He made sure that we were able to get home (I had two kids with me) and that our car was serviced quickly. He is a great, great asset to this dealership. More

Great Customer Service I just love these guys. No matter when I go there they treat me as if I am a rock star (Not just me, all there customers...I listen). They address m I just love these guys. No matter when I go there they treat me as if I am a rock star (Not just me, all there customers...I listen). They address me by name and they make sure they address my service needs expeditiously and that's just as important as the quality of work they do which I impeccable. I will recommend them on a billboard in the hot Temecula sun. More

Thank you Chad! Chad made sure I had a loaner car that I had asked for to run my errands while my case was in the shop. Chad called to let me know my car would take l Chad made sure I had a loaner car that I had asked for to run my errands while my case was in the shop. Chad called to let me know my car would take longer than promised because they found a slow leak in one of the tires. When I returned the car was done, washed but not dried. He went to help dry it so that I can get home in Fallbrook on time. He even helped me load my shopping into the car. What terrific service! More

Fabulous first service I made an appointment and brought my car in. Within seconds Chad was out there asking what he could do. I told him about the appt for an A1 service I made an appointment and brought my car in. Within seconds Chad was out there asking what he could do. I told him about the appt for an A1 service and gave him my complimentary coupon. He was quick to get me set up and asked if I needed a ride anywhere. His customer service was excellent and he did not promise anything, either. I asked if I could have my car back by noon, and he politely warned that some software upgrades can take hours. However, the car was ready by 11:30a.m.! I was thoroughly satisfied with my first service and look forward to bringing my car in for service in the future! More

Great Service and best Coffee in town.! Love bringing my car in for service. The staff is always professional, friendly and helpful. I was given a loaner car, and that made my day off so muc Love bringing my car in for service. The staff is always professional, friendly and helpful. I was given a loaner car, and that made my day off so much better than sitting in a waiting room for hrs. My car runs perfectly, I get a printout of future suggestions, and the price for repairs was fair and reasonable. No one likes to pay for car repairs, but when you are treated well, the bite is less painful! Plus, I know that the dealership will back up any and all work that they perform on my car, should there be a problem. ( Did I mention their awesome coffee machine?) More

Always a positive experience! The service department at this dealership is primo. Having utilized many service departments over the years, this one is by far the best!! They alway The service department at this dealership is primo. Having utilized many service departments over the years, this one is by far the best!! They always go above and beyond. More