DCH Acura of Temecula
Temecula, CA
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DCH Acura Service Dept Awesome service as always! Everyone in the DCH Acura Service Dept were courteous and went out of their way to make this a pleasurable experience. Awesome service as always! Everyone in the DCH Acura Service Dept were courteous and went out of their way to make this a pleasurable experience. More
Ron Alvano is a consummate professional Ron Alvano, DCH Acura Internet Sales Manager, was absolutely amazing. No pressure, encyclopedic knowledge of his product, and genuine concern for his Ron Alvano, DCH Acura Internet Sales Manager, was absolutely amazing. No pressure, encyclopedic knowledge of his product, and genuine concern for his customer's best interest. My wife and I actually enjoyed this car buying experience and love our new 2016 MDX. More
Wonderful Service Department! Took my MDX in for a emission problem that showed up on my display. I started Dealing with Chris, over the phone. He gave me advice and was waiting Took my MDX in for a emission problem that showed up on my display. I started Dealing with Chris, over the phone. He gave me advice and was waiting for me when I arrived at the dealership. Was helpful and pleasant to start the process with. They kept my car to check on the problem and set me up with a loaner car. Then I was passed on to Robert's team and received exceptional service from Robert. Robert called today to let me know my car was ready. The car was ready to go when I arrived. I love that they can work so well together, just ensuring that the customer is taken care of. This is my 3rd MDX, but this dealerships service department is the absolute best I Southern California. More
Excellent Customer Service I've been a customer of this dealer ship for over 10 years. I purchased my 5th Acura from them last year. Both the sales and the service department I've been a customer of this dealer ship for over 10 years. I purchased my 5th Acura from them last year. Both the sales and the service department are exceptional! They have never failed to provide the finest in customer service. I've owned an Integra, a CL, 2 TL's and now an MDX. From the beginning I've been made to feel like I was their most valued customer. Chad Sobek who is now the Service Manager was my Service Tech for most of these years. He's the best! You can always trust his recommendations regarding the service of your automobile. Mike Fuller, Sales Manager, is a wonderful addition to the team! My last TL was purchased at his previous dealership in Murray, UT. Most people don't have many complimentary things to say about a car dealership. I can't think of anything negative to say about this one. I would never consider buying a car elsewhere. It's always a pleasure to have an opportunity to recommend them. More
Customer care is excellent! From the day I purchased my RDX to my first service today, the sales and service staff have gone out of their way to make sure I got what I needed! Th From the day I purchased my RDX to my first service today, the sales and service staff have gone out of their way to make sure I got what I needed! Thank you! More
Do Not Go Anywhere Else! I have been an Acura owner for over 12 years. I had always had my MDX serviced at DCH and received nothing but the BEST SERVICE I could ask for. In I have been an Acura owner for over 12 years. I had always had my MDX serviced at DCH and received nothing but the BEST SERVICE I could ask for. In the last few years, I have found myself near another dealer, Cathedral City, Montclair, Mission Viejo, and Riverside and thought that the Acura Customer Service was universal. I found their service to be sub par and did not have the 'Valued Client' service that I get from DCH. I now have an RDX and will not go anywhere else for service - EVER! First Michele, than Chad, and now Robert - the best customer service team ever. More
Customer First Ron, sales and Robert, service are equally focused on great service and paying attention to my requirements. I'm a happy, satisfied customer. Thanks Ron, sales and Robert, service are equally focused on great service and paying attention to my requirements. I'm a happy, satisfied customer. Thanks guys. More
Great Service!!! Thank you to Chad for a great job. It was really nice of you to explain everything which was needed to be done. It was quick and a good experience. Thank you to Chad for a great job. It was really nice of you to explain everything which was needed to be done. It was quick and a good experience. More
everyone needs to shop at DCH Acura! I have dealt with the same awsome service person and sales person at Acura in Temecula for 9 years. Jozef is in sales and he gets a 10! Chad is in ser I have dealt with the same awsome service person and sales person at Acura in Temecula for 9 years. Jozef is in sales and he gets a 10! Chad is in service and he gets a 10! And the cars are the best and most reliable and well made cars for the money! More
Consistent excellence Dealership personnel are always attentive and professional. Each service visit is an experience in ensuring that the customer is valued and that our M Dealership personnel are always attentive and professional. Each service visit is an experience in ensuring that the customer is valued and that our MDX is operating in top condition. More