DCH Acura of Temecula
Temecula, CA
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Very uncourteous Shehata Kirollos is ego guided not client oriented. He talks to acura clients very commandingly and unprofessional. I brought my vehicle in for servic Shehata Kirollos is ego guided not client oriented. He talks to acura clients very commandingly and unprofessional. I brought my vehicle in for service and he doubted what was reported. More
Always reliable I have had nothing but good experience at DCH Acura from service dept to sales. We've been a customer for about 9 years. Chad Sobek is our go-to-guy w I have had nothing but good experience at DCH Acura from service dept to sales. We've been a customer for about 9 years. Chad Sobek is our go-to-guy when it comes servicing our vehicle. Chad is fantastic! He is always courteous, accommodating, and helpful. More
Accommodating Chad is great... very professional and curteous. I was given options... my car issues were taken care of and I was conviniently given a loner so that Chad is great... very professional and curteous. I was given options... my car issues were taken care of and I was conviniently given a loner so that I was able to go about my day. The car wash was icing on the cake. More
Great Buying Experience! We absolutely love our new 2019 Acura RDX. The staff at Acura of Temecula were all so helpful and knowledgeable. We never felt rushed or pressured. We absolutely love our new 2019 Acura RDX. The staff at Acura of Temecula were all so helpful and knowledgeable. We never felt rushed or pressured. Our sales person, Aubree, was great at finding us just the right vehicle with the options we wanted. Thank you so much! More
DO NOT BUY A CAR HERE!!!! I previously wrote a good review thinking that we got a good deal on our van, I was very mistaken. We’ve had our van for about two 2 months and it al I previously wrote a good review thinking that we got a good deal on our van, I was very mistaken. We’ve had our van for about two 2 months and it already have problems. I am a wife and a mother of 3 and one on the way and Andy the dealership Manager that helped us knew this. We paid a extra 1100 for the warranty on the car but we were just recently told that the warranty only covers the engine... the fuel pump went out on the car so it’s not even starting up and they(as in Andy) told us we would have to get it fixed ourselves. They knew the whole time that something was wrong with the van and they still sold the car to us knowing the fuel pump was going out. We have 3 kids and one on the way and anyone that can do something like that is heartless and untrustworthy. And I actually recommend my younger brother to them and he ended up getting a car too... So yes we ended up putting money in their pockets twice and this is the thanks we get... DO NOT BUY A CAR HERE!!!! We’re getting a lawyer to see what can be done. More
Amazing Customer Service!! Luis is simply AMAZING!!! His personal service, attention to detail and awesome demeanor set him and DCH Acura service center apart from all others!! Luis is simply AMAZING!!! His personal service, attention to detail and awesome demeanor set him and DCH Acura service center apart from all others!!! Luis is beyond attentive and genuine kind person. Always look forward to seeing Luis and I know Luis not only takes care of me he takes care of the rest of my family!!! He's a great person and the service is impeccable. More
Best car shopping experience! Our sales person Ron Alvano was amazing. He found the car we were looking and sold it to us at a great price. We truly appreciated his patience an Our sales person Ron Alvano was amazing. He found the car we were looking and sold it to us at a great price. We truly appreciated his patience and knowledge of our new vehicle. 5 stars to DCH Acura and Ron! More
Other Dealers - take a lesson We have never been treated so well - as DCH Acura of Temecula - outstanding service and repair. Never have to wait - always informed as to the repair We have never been treated so well - as DCH Acura of Temecula - outstanding service and repair. Never have to wait - always informed as to the repairs and parts and completion time - EVERY OTHER DEALERSHIP SHOULD TAKE A LESSON FROM FROM DCH ACURA OF TEMECULA More
Great Experience Friendly sales staff that answered all my questions. Great test drive experience with good explanation of all vehicle features. Showroom and service w Friendly sales staff that answered all my questions. Great test drive experience with good explanation of all vehicle features. Showroom and service was under construction but still comfortable in the modules. More
See Ron Alvano! Ron was forthright and didn't play games. My husband and I both feel like we received an extremely fair deal on our 2017 ILX. We also received more Ron was forthright and didn't play games. My husband and I both feel like we received an extremely fair deal on our 2017 ILX. We also received more on our trade-in with DCH Acura than Carmax offered. The entire transaction went a lot smoother than I had anticipated. Thanks Ron! More