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DCH Acura of Temecula
Temecula, CA
175 Reviews
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Showing 175 reviews
June 23, 2013
The experience I had with the purchase of my new TSX was informative, relaxed, and very expeditious. Josef approached my husband and I when we arrived at the dealership, with a very warm welcome. He engag informative, relaxed, and very expeditious. Josef approached my husband and I when we arrived at the dealership, with a very warm welcome. He engaged in conversation that not only enabled him to determine what we might be looking for, but also enabled him to establish a personal 'relationship' with us. He provided us with a vehicle we specifically asked for, and made us feel as though we were his guests to enjoy the driving experience, and educated us on all of it's attributes. Through the negotiating process, he was thorough and informative, and never left us feeling lost as to what the next step would be. In the end, he was perhaps, the kindest car salesmen I have ever dealt with. Thank you for having him on your team......he is truly an asset. More
by dwbeachbabe
Employees Worked With
Josef
May 23, 2013
I was in for an A1 service. As usual the service was thorough and the checlist completed. The service personnel were courteous, advised on recommendations of future work and kept me informer on the pro thorough and the checlist completed. The service personnel were courteous, advised on recommendations of future work and kept me informer on the progress of the work. More
by ddennigcc
Employees Worked With
Luis and Robert in Service
May 20, 2013
I had the best buying experience I have ever had. Both Dave and Jamie were very attentive and helpful. We absolutly love our new ILX and we will be going back to this Acura again!! Dave and Jamie were very attentive and helpful. We absolutly love our new ILX and we will be going back to this Acura again!! More
by shanaurban
Employees Worked With
Jamie Crystal and Dave McKie
March 18, 2013
I purchased my Acura TL 10 years ago and the experience was the best I've ever had in 40 years of purchasing cars without a man by my side. It took less than 2 hours in and out the door. Everyone was hel was the best I've ever had in 40 years of purchasing cars without a man by my side. It took less than 2 hours in and out the door. Everyone was helpful, friendly and professional. I took my car in for an oil change and front brake replacement. I wish they would go over the damaged parts when you pick it up, especially if the customer asks for the damaged parts to be returned. I would have been less frustrated. A $200 job went to almost $2,000. More
by mackgroup
Employees Worked With
RD
January 03, 2013
We would definitely recommend DCH Acura of Temecula. Michael and the entire DCH team was professional and knowledgeable of the vehicles. We love our 2012 Acura TSX and look forward to working with him a Michael and the entire DCH team was professional and knowledgeable of the vehicles. We love our 2012 Acura TSX and look forward to working with him again in the future. More
by andcrey
Employees Worked With
Michael Tiangco
December 04, 2012
On 11/23/12, I went to DCH inquiring about my options to lease an Acura ILX. I realized I was in a tough spot, with high mileage on my current Acura, which resulted in negative equity. I spoke to a salesman lease an Acura ILX. I realized I was in a tough spot, with high mileage on my current Acura, which resulted in negative equity. I spoke to a salesman briefly, explained my situation, and he introduced me to the finance manager. Without ever having me fill out paperwork, or appraising my car, the finance manager informed me I was in a "very bad situation," and implied to my mother, who was with me at the time, that she should assist me, by lending me money. When I shared that I was unable to put a lot of my money down, due to recently graduating with my doctorate, and having high student loan debt, he responded by saying "all the doctors I know are rich" and "why didn't your parents pay for your school? I paid for my child to go to Boston College". The conversation ended when he then said I would be better off if I "blew up my car" and said he still had some grenades from when he served in the war. The very next day, I leased an Acura ILX through Acura of Riverside, where I placed $1000 down, and was able to lower my current payment. They were very understanding, and did their best to help me get into a better situation. I would HIGHLY recommend Acura of Riverside. I would encourage your finance manager to not be so closed minded when dealing with customers, and he certainly could use a lesson or two in customer service. Sorry DCH, I will not be back. More
by Jen31
Employees Worked With
Finance Manager
December 03, 2012
I was extremely impressed with the overall professionalism I received at DCH. The entire process from test drive through finance was very comfortable. I had a tremendous experience and would professionalism I received at DCH. The entire process from test drive through finance was very comfortable. I had a tremendous experience and would highly recommend friends and family to DCH if they are interested in a luxury car experience. Will definitely come back again. More
by paullbailey
Employees Worked With
Michael Tiangco
November 07, 2012
I've just got my very first (almost-new :-)) ACURA 2012, im so happy & will highly recomend Acura dealership of Temecula CA. The best car dealers's representatives; very professional, super friendly, respec im so happy & will highly recomend Acura dealership of Temecula CA. The best car dealers's representatives; very professional, super friendly, respectful, helpful & very cool guys.. Personal service is awesome! Way to Go Joseph & Mike!!! ???? More
by OcnsdGirl
Employees Worked With
Josep & Mike ????????
October 04, 2012
Want to say you have two nice guys working in your service dept. They were very helpful and curtious. They helped us greatly. Thank you so much! Good job guys with the customer service!! service dept. They were very helpful and curtious. They helped us greatly. Thank you so much! Good job guys with the customer service!! More
by Iamvickis
Employees Worked With
Erin and Chad in Service
