DCH Acura of Temecula

Ist Service for our 2014 MDX We made an appointment and brought our car in for it's 1st service. Chad was very knowledgeable, courteous, and efficient and the car was ready earlie We made an appointment and brought our car in for it's 1st service. Chad was very knowledgeable, courteous, and efficient and the car was ready earlier than promised. This is our 6th Acura.The professionalism of Chad and the DCH Acura staff are the reason we keep coming back! More

I got the deal I wanted, and I am happy. 2015 Acura MDX. First of all, I just wanted to write this review as an appreciation and a "Thank you" to Ron Alvano and DCH Acura of Temecula, and a very friendly Fin First of all, I just wanted to write this review as an appreciation and a "Thank you" to Ron Alvano and DCH Acura of Temecula, and a very friendly Financial Officer Sean. This MDX was the 3rd car I purchased in 3 years, and Ron, no doubt that he is the best guy yet. He is very friendly, so eager to help me out regarding my previous bad experienced with another Acura dealership. So I told Ron about the bad experience, then there it was, he helped me out and I got the deal I wanted and I am actually for the 1st time happy about car buying. Car buying was never fun when dealing with prices and interest rates. The entire buying process was so smooth at DCH Acura of Temecula, I was in and out about lil over 2 hours. After took delivery of the Acura MDX, Ron was out there showing me all features and the technology of my MDX. He was very knowledgeable, I was surprised, as I stated before this was my 3rd vehicle I have bought in 3 years, and the last 2 sale gentlemen, none of the them was giving me the time to show me the features/tech/in & out after I took delivery of the cars. But Ron did, he took the time and efforts to introduced my wife and I to our new vehicle. Once again, thanks Ron, Sean and DCH of Temecula. I live about 1 hour away from Temecula, and it was worth every drop of gas. Below is my bad experience with another Acura Dealership. I wanted to let all know there are bad and great dealerships out there. I had been looking for the all new 3rd gen 2014-current Acura MDX SH-AWD with Tech package. I was initially looking at the dealership closer to home and I am from San Diego/Balboa Park area. I will not disclose the dealership's name. At this dealership, it was somewhat friendly. So we agreed upon the price and due to being in the Military I was able to use the Military Incentive of $750 OFF of the agreement price on the MDX and of course I have to financed through American Honda Financial Service. At first, the Internet Sale Manager told us that our APR will be at this( I will not disclose the rates), but I asked her if we can lower it due to my excellent credit score. She said that we can talk to the Financial Officer about this concern. So we were almost done with getting our car, we went to the Financial Officer's office, he had us signing all the documents but gladly my wife was with me, she stopped me and she asked the Financial Officer about our rates, that was the 1st rate they ever gave us. He said that the best that he can do because I was using the Military Incentive Rebate of $750 and I must accept the rate he giving us. So just because I had to use the Military Rebate and I could not get better rates? Using the Military Incentive Rebate program is our rights and privileges. Because of our men and women having served this Great Nation, all their sacrifices, being away from family at months or even up to years and now we get treated like this. We told him if he does not lower our rates, we will not buy the car. He just shrugged his shoulders like it is not his business. What a terrible service from a Prestige Dealership. My wife and I really got upset, we got up and walked out. When we were walking out, it seemed like we were never there in the 1st place, no once seemed to care and they all acted like they never saw us. More

Service I brought my car in for an oil change and some warranty work. They discovered my battery was no good and replaced it under warranty, as well as fixin I brought my car in for an oil change and some warranty work. They discovered my battery was no good and replaced it under warranty, as well as fixing my side view mirror. I also ended up getting new front brakes and a transmission flush that were on special. My service advisor, Robert, was knowledgeable and professional. He wasn't pushy and got my car out on time. I will be back. Thanks, Don T. More

Used Auto Inventory We did not find what we were looking for but, there was a large selection of both new and used cars. the salesman was great and very knowledgeable - w We did not find what we were looking for but, there was a large selection of both new and used cars. the salesman was great and very knowledgeable - we came for a used car, but showed us similar priced options with new cars. We didn't end up purchasing, but we will go back once we are ready. More

Customer Service ROBERT RODRIGUEZ WAS EXCELLENT ON CUSTOMER SERVICE. HE WAS ON TOP OF EVERYTHING. HE WAS SO HELPFUL,FRIENDLY, PROFESSIONAL, AND PROMPT in everything, I ROBERT RODRIGUEZ WAS EXCELLENT ON CUSTOMER SERVICE. HE WAS ON TOP OF EVERYTHING. HE WAS SO HELPFUL,FRIENDLY, PROFESSIONAL, AND PROMPT in everything, I need for my Acura TSX. Well done! Definitely will come back again for any service I needed. Thank you! More

1999 Integra Issues I brought in my Acura to search for electrical problems. They did a check and found nothing wrong, just need to drive my 2nd car more often. The servi I brought in my Acura to search for electrical problems. They did a check and found nothing wrong, just need to drive my 2nd car more often. The service team and sales people were all very friendly and helpful. More

2011 Acura TSX B-12 service Robert Dominguez is a professional client service individual. He provided me with the best service experience. I will not take my 2011 Acura TSX to a Robert Dominguez is a professional client service individual. He provided me with the best service experience. I will not take my 2011 Acura TSX to any service group other than DCH Acura of Temecula. If you need a great Service advisor ask for Robert Dominguez. You will not be disappointed More

Superb Service! You can't find better service than Robert and Acura of Temecula! Over 110,000 miles on my 2010TL and I will never go a anywhere else! You can't find better service than Robert and Acura of Temecula! Over 110,000 miles on my 2010TL and I will never go a anywhere else! More

Debbie Armstrong Loaner car given, car service done when said would be done, did not come up with extra repairs and try to sale me more stuff, very helpful and friendl Loaner car given, car service done when said would be done, did not come up with extra repairs and try to sale me more stuff, very helpful and friendly staff, I have consistent great service all the time. Chad usually helps and is great) Thank you and this is the best car I have ever owned!! More

Lisa S Chad has gone above and beyond to help my son with issues on a car he purchased 5 months ago. He's the reason why we keep going back. Chad has gone above and beyond to help my son with issues on a car he purchased 5 months ago. He's the reason why we keep going back. More