DCH Acura of Temecula
Temecula, CA
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Great Customer Service I don't have a lot of trust and faith in car dealerships and I rarely take my car to dealerships to get serviced because I have never had a good exper I don't have a lot of trust and faith in car dealerships and I rarely take my car to dealerships to get serviced because I have never had a good experience, however that all changed when I went to DCH Acura of Temecula. Robert in the service department is probably the nicest most genuine person I have ever had the pleasure to meet. He greets you with a smile, and not that canned-fake smile you get other places. They are honest, and my last 3 visits there they have gone above and beyond for me. I will keep bringing my car there, and they should give Robert a raise to make sure he doesn't leave!!! It is really rare to find such great customer service anymore, so THANK YOU ROBERT! More
good friendly service wonderful everytime i go fo service or to buy car Jozeph is suppe nice and greets everytime thanx joe! All are good people we always tell our people t wonderful everytime i go fo service or to buy car Jozeph is suppe nice and greets everytime thanx joe! All are good people we always tell our people to go there More
One of the easiest buying experiences we have had Our sales women Amanda was fantastic. Honest, knew the product, helped my wife setup her phone with the new car. My wife has no had a new vehicle in Our sales women Amanda was fantastic. Honest, knew the product, helped my wife setup her phone with the new car. My wife has no had a new vehicle in 11 years so she was not familiar with the latest technology. Also Dax in the finance department was super patient with us. We have never leased before and he made us totally comfortable with the whole process. More
Customer Service Excellent customer service every time!!! Great price on service. Everyone is friendly and the service center is very clean. The waiting area is very Excellent customer service every time!!! Great price on service. Everyone is friendly and the service center is very clean. The waiting area is very nice and lots of great refreshments! More
Outstanding Customer Service I brought my TL for a routine service and was happy Robert D. was able to accommodate me with a rental of my choice. He has outstanding customer serv I brought my TL for a routine service and was happy Robert D. was able to accommodate me with a rental of my choice. He has outstanding customer service and takes the time to explain the repairs to the customer. Thank you DCH Acura for the professionalism and how your team goes above and beyond to please the customer. Again, thank you. More
Awesome Service!!! Service at DCH is outstanding. They are all very professional and go out of their way to make the customers happy. My Service Advisor, Robert D. alwa Service at DCH is outstanding. They are all very professional and go out of their way to make the customers happy. My Service Advisor, Robert D. always does a fantastic job. I know my RDX is always in good hands. Thank you Robert and the rest of the Service Department!!! You guys rock! More
Hassle free warranty! Chad in the service department made the repair to our MDX so smooth and hassle free I felt like we were the only ones there. My wife enjoyed bringing Chad in the service department made the repair to our MDX so smooth and hassle free I felt like we were the only ones there. My wife enjoyed bringing it in and was very pleased with the repair experience . I appreciated the fact the team at DCH has made her feel comfortable enough to bring it in by herself if/when needed. Thanks to Chad , Joseph, and George. More
Exceptionally Awesome Service Department My last visit far exceeded my expectations in getting my vehicle serviced. The Service Manager - Robert, was exceptionally helpful, friendly and kind, My last visit far exceeded my expectations in getting my vehicle serviced. The Service Manager - Robert, was exceptionally helpful, friendly and kind, which made my visit a totally satisfying and rewarding experience :) More
Exceptional Care I am very happy with the care, service and performance of DCH Acura. Chad Sobek is an excellent service adviser, this is my fourth Acura! I am very happy with the care, service and performance of DCH Acura. Chad Sobek is an excellent service adviser, this is my fourth Acura! More
Exceptional Product and People Everyone at DCH Acura is exceptional and provides customer service that exceeds expectations. The reception desk, parts department, and especially the Everyone at DCH Acura is exceptional and provides customer service that exceeds expectations. The reception desk, parts department, and especially the service team under the leadership of Chad Sobek. It is nice to return for service on the car you recently purchased and have the team: Amanda, Josef, and Paula recongize you and have friendly conversations. Wendy Berke More