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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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October 20, 2023

Nice place and newly renovated service center. All employees are friendly and accommodating. Service was fast and in a timely manner. More

by SLF50C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 20, 2023

Wish they would have vacuumed up the car a little since it’s a type r maybe even a car wash but I guess that’s Honda at Mercedes they clean my car up every time I service my Benz More

by APLUMACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Dul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

DCH Academy Honda responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Joseph Lapore General Manager

October 18, 2023

George is always at his best, knows what need to done and have done expeditiously and always keep me updated on the status of the service and keep me informed of the things that need to be done in the future More

by jlegaspiv69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

DCH Academy Honda responded

We are very happy to hear that George always provides you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Joseph Lapore General Manager

October 17, 2023

George has been my service tech for over 15 years. He is very knowledgeable and honest. He lets me know why I need to have the suggested services performed. He also knows what I must do and what ca More

by Mfinn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

DCH Academy Honda responded

Thank you for your business and this review. We're happy to hear George and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Joseph Lapore General Manager

October 16, 2023

Very Good and help full, I would re comend this place to freinds and family. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Rose Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda, we look forward to having you as a valued customer for many years to come! Best Regards, Joseph Lapore General Manager

October 15, 2023

Very good service and good advice good waiting area excellent service clean place clean car More

by j_parikh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

DCH Academy Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Joseph Lapore General Manager

October 15, 2023

Jenna is by far the best to work with always makes my experience as best as possible. I wait an appropriate amount of time and she is so helpful and sweet as can be More

by TIFFANYH_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

DCH Academy Honda responded

Tiffany, Thank you so much for your kind words for Jenna, and for taking the time to leave us this wonderful feedback! Best Regards, Joseph Lapore General Manager

October 14, 2023

They were super helpful and accommodating. Did not feel rushed when we were making our decision. More

by MICHBEN18
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tridarsh Bhatia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samiyah Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Montfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Academy Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Joseph Lapore General Manager

October 13, 2023

The service work is always of the highest caliber. I had a difficult to diagnose problem and the professional and pleasant was able to determine the problem and remedy it. More

by Nicholas Gaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

DCH Academy Honda responded

Thank you for your very kind review, Nicholas. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 13, 2023

I had a very good experience with DCH when purchasing my new 24 CR-V Hybrid Sport. My sales person Katie Hnath was wonderful to work with and would recommend her completely. Though it took some doing, we More

by Gene S
Recommend Dealer
Yes
Employees Worked With
Katie Hnath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

DCH Academy Honda responded

Gene, Thanks for sharing your thoughts about your experience with DCH Academy Honda. Congratulations on your new CR-V Hybrid Sport! Katie and our team appreciate your business and hope to see you again soon! Best Regards, Joseph Lapore General Manager

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