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546 Reviews of DCH Academy Honda - Service Center
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April 11, 2021
academy has Been taking great care of me for 9 years for academy has Been taking great care of me for 9 years for all my service needs always get Fast prompt service all my cars get service there academy has Been taking great care of me for 9 years for all my service needs always get Fast prompt service all my cars get service there More
by Rick2000
April 11, 2021
The dealership is clean and the staff is very friendly. The service rep answered my questions and explained everything to me. I will be back. The pricing was a little high for the service The service rep answered my questions and explained everything to me. I will be back. The pricing was a little high for the service More
by britbrit0705
Employees Worked With
Heidi Santos
April 11, 2021
I went for 13k service and cost me $240 In the meantime I went for 13k service and cost me $240 In the meantime the price for 15K service is 210$ They are not honest Don’t trust them I went for 13k service and cost me $240 In the meantime the price for 15K service is 210$ They are not honest Don’t trust them More
by eddie
Employees Worked With
Heidi Santos
April 10, 2021
Prices for maintenance service ridiculously high. Can’t afford Honda Fit is poor quality car Many serious recalls. And paint chipping rusting. Headlights are plastic not visible I was very happy with my afford Honda Fit is poor quality car Many serious recalls. And paint chipping rusting. Headlights are plastic not visible I was very happy with my previous Honda zCivic. Not Fit More
by Danka
Employees Worked With
Dominick Garretson
April 06, 2021
I took my car in for a standard oil change and insisted on that being all I wanted. The sales team would not let it go and kept pushing I get other services. I understand trying to make money but don’t do on that being all I wanted. The sales team would not let it go and kept pushing I get other services. I understand trying to make money but don’t do it in a way where people, like me, are feeling like they are getting scammed. I will be taking my services elsewhere for now on. More
by Sam Kennedy
Employees Worked With
April 05, 2021
We returned to DCH to have a trailer hitch installed on our new Passport. In the service department, Dominick Garretson, was extremely helpful and great to work with on this. The parts were installed neatl our new Passport. In the service department, Dominick Garretson, was extremely helpful and great to work with on this. The parts were installed neatly and correctly within the promised timeframe. Overall a great team. More
by Duke
Employees Worked With
Dominick Garretson
April 05, 2021
Customer service is great but my experience with oil change refill level is done at minimum level, so after 3500 miles, I need to add additional 1qt of new oil. I hope you guys change that so customer d change refill level is done at minimum level, so after 3500 miles, I need to add additional 1qt of new oil. I hope you guys change that so customer do not have to recheck. Thank you. More
by Piyush mehta
Employees Worked With
March 31, 2021
I have been coming to Academy Honda since 1996. This is the first time I was totally disappointed. I found the coupon while service being done for front break pads replacement and rotors resurfacing that w the first time I was totally disappointed. I found the coupon while service being done for front break pads replacement and rotors resurfacing that was $15 less than what I paid but was denied. Not at all encouraging for a loyal customer like me. I hope this survey will help to do something about it. Also I came for battery replacement for which I wasn’t provided any written status More
by Sanjayjain
Employees Worked With
March 31, 2021
Heidi Santos was super friendly and extremely helpful! I brought in my Honda Civic and she made the whole experience very easy. She let me know when the service was done and help me make sure everything wen brought in my Honda Civic and she made the whole experience very easy. She let me know when the service was done and help me make sure everything went smoothly More
by kristencel
Employees Worked With
Heidi Santos
March 30, 2021
Overall this has been a great experience yet, everyone was friendly especially Jenna Lieber who was on point in updating me about my car and was friendly especially Jenna Lieber who was on point in updating me about my car and More
by pauly.mcdonagh
