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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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December 18, 2021

Service writer George is exstremely helpful, had problem with seat at had it fix for me. More

by STEVEYPAPPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us, Stevey. We work hard to make sure our guests have a great experience. We will share your comments with George, and our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 18, 2021

It was awesome . Not bad at all even there was construction going on the building More

by NlCHSHASUlAll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

DCH Academy Honda responded

Thank you for taking the time to leave us a five-star rating! Thanks again for choosing DCH Academy Honda. We look forward to continuing to serve you for years to come. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 18, 2021

Great service and reps know what they are talking about. They don’t try and push things that you don’t need. More

by jitaklll2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 18, 2021

Finished ahead of schedule service man was great. Neat and clean waiting area very happy More

by lederja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Garretson
Dec 20, 2021 -

DCH Academy Honda responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're glad we were able to help. We look forward to working with you again in the future. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 17, 2021

The worst customer service in the area with the most expensive prices the place is nasty More

by GPECH0
Recommend Dealer
No
Employees Worked With
Joseph Saviano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

DCH Academy Honda responded

We're sorry to hear about your experience, and would love to learn more and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

December 17, 2021

Simply the best of all in terms of customer service , Reasonable Price State Of The Art Technology Used by The Technicians. More

by STHNETT
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 17, 2021

Easy to get an appointment. Friendly and helpful service representative that will tell you what you really need. The service time for the car is not slow but can be better. More

by CANDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

DCH Academy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 17, 2021

I had requested drop off at the time of appointment but didn’t get this service even after many request. Very disappointed! More

by jinu14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Dec 17, 2021 -

jinu14 responded

Disappointed with customer service!

December 17, 2021

I have been a customer since 2014! They have done a very A very good job while I wait in the lounge. They have also helped me with technical difficulties with my computer and linking the phone I am very pl More

by MISTAMEUARSDDKICK2122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

December 17, 2021

I have received excellent service from Sylwester Brulinski on my recent visit. He provided responsive and professional service. I am very satisfied with Honda. More

by Md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

DCH Academy Honda responded

Thank you for sharing your thoughts about your experience with Sylwester and our team here at DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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