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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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October 28, 2023

DCH Academy Honda has long been a place I count on for maintaining my Honda Civic(s) over the years. Jenna, my Service Advisor, is wonderful and keeps me on track with vehicle maintenance. She is extremel More

by FAURIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our Jenna. We're glad to hear she delivered such a great experience! Best Regards, Joseph Lapore General Manager

October 28, 2023

I was very impressed with my first service visit to your dealership, the service was professional and fast, and the waiting area was 1st class, with this being said I'm very happy with my new 2023 Honda rid More

by TRENTONTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Congratulations on your new 2023 Honda Ridgeline! Best Regards, Joseph Lapore General Manager

October 28, 2023

George is very accommodating and always takes time to explain what needs to be done on the car. We appreciate his hard work. More

by Jmccaig480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear George delivered such a great experience! Best Regards, Joseph Lapore General Manager

October 28, 2023

Great service as always! ! Got out quickly. Always a pleasure at Honda and the renovations are looking good! More

by MINANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason our car mechanic
Oct 30, 2023 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Joseph Lapore General Manager

October 28, 2023

Enrique was absolutely great! He continued to work with me in finding me the greatest deal possible. He was not pushy and I would recommend anyone to come to him. More

by claudiah1977
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

Thank you so much for your excellent review, Claudia! We are so glad that Enrique had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Academy Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Joseph Lapore General Manager

October 28, 2023

We did the test drive the day before we purchased the car. When we went to pick the car up it was almost closing time. We didn't bother to do the test drive again. My wife drove the car to home. We found More

by Nargis Akthar
Recommend Dealer
Yes
Employees Worked With
Jude Pallone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you. Best Regards, Joseph Lapore General Manager

October 28, 2023

I have found the dealership to be very well organized and prepared for any and all issues. More

by rjhook726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda, we look forward to having you as a valued customer for many years to come! Best Regards, Joseph Lapore General Manager

October 27, 2023

The dealership was very well organized and everyone was very kind and helpful, The cashiers were very polite More

by skylargambale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

October 27, 2023

Had a great experience with our new car purchase. Enrique Castaneda was a pleasure to work with. More

by Lex Enriquez
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

DCH Academy Honda responded

Quality customer service is always our number one priority, and we're happy to hear that Enrique met your expectations. Thank you for choosing DCH Academy Honda. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Joseph Lapore General Manager

October 26, 2023

Ronny was great! !! Outstanding services everything went fast and smoothly. He did awesome job! Thanks More

by TIUTIS
Recommend Dealer
Yes
Employees Worked With
Joseph Lepore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronny Ghaida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ronny and our team, and we look forward to working with you again. Best Regards, Joseph Lapore General Manager