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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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January 18, 2022

It’s under construction, but service was fast and they took care of why I showed up More

by SPLYNCH12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 17, 2022

Always good experience with service, staff is honest transparent and helpful. They often go out of their way to make the appointment as smooth and easy as possible. More

by orangexinfinity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at DCH Academy Honda. Please don't hesitate to reach out if you need anything else. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 17, 2022

The gentleman that took care of us was very demeaning. My daughter couldn’t believe it. And whenI has to get a rental or was filthy and gross cannot believe they could give that to someone. And when I aske More

by Teamski1018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sara Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos
Feb 03, 2022 -

DCH Academy Honda responded

.Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

January 17, 2022

It was great!thanks for the great service! No problem what so ever thanks Academy More

by gufamily123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Jan 18, 2022 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 17, 2022

All services advisor and personal are really very good and so polite and cooperative too More

by nitingpatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
248718 Arthur
Jan 18, 2022 -

DCH Academy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 17, 2022

I have been here the last 3 times and service is overall good. This place is under renovation which is very well needed. The staff is friendly. The average wait time on an oil change is about an hour. More

by Jackly0909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 17, 2022

The service advisor was spot when explaining to me about how my transmission in my Honda Accord was bad. I appreciate the expertise. Keep up the good work. More

by Jenkinsomar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Jenkinsomar responded

The service advisor was spot on when explaining to me about how my transmission was bad. I appreciate the expertise.keep up the good work.

January 17, 2022

Very friendly & courteous team! I liked how I was kept in the loop about my vehicle via text messages and online portal with diagnostic report. More

by DanielleSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

DCH Academy Honda responded

Thanks for sharing your thoughts, Danielle, about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 16, 2022

Dealership is good on customer service and will return for any service on my 2016 Honda pilot elite!!!! It's convenient and easy to book!!! More

by TSMITHYY556173
Recommend Dealer
Yes
Employees Worked With
Javier Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 16, 2022

The service was very good and prompt but the facilities needs to be completed. The waiting room is a bit small and does not have a coffee nor water cooler as many others stores. More

by BFP91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Academy Honda, we appreciate your honest feedback and suggestions! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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