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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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January 24, 2022

In and out really quickly. Every one was extremely friendly and worked very efficiently. 0 problems. More

by Jallgeier23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 24, 2022

Third time they've suggested I change my differential fluid, my car has NO differential. More

by CIITRSMITHNG212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Chatzopoulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

DCH Academy Honda responded

We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

January 24, 2022

Huge delay on parts ordered. Have been waiting over 6 months for a part ordered back in August 2021. More

by Theone4345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Arsenault
Jan 24, 2022 -

DCH Academy Honda responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 24, 2022

Fast and courteous service. I wish there was more discount for elective services. Such as radiator flush brake fluid etc etc More

by AdilSabeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

DCH Academy Honda responded

Adil, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 24, 2022

My experience with DCH academy Honda wouldn’t be so great if you didn’t have George from service as one of your service people it’s always a pleasure going to the service department and having George expedit More

by MCALA4057
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 24, 2022

Nice service man with good skills for why I brought car in and did not wait long. More

by MARTYM0NT2021O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Arsenault
Jan 24, 2022 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 22, 2022

Poor accommodations for waiting customers during service. No working TV and no working coffee machine. Waiting room was crowded, And some customers did not have mask to include employees, nor social distan More

by MYRAMlRADNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Loeber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to learn more so we can address any issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

January 22, 2022

The service advisor Sylwester was very nice ask here if he have oil change change as fast as possible was done and made my appt thanks More

by Charles Russo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2022 -

DCH Academy Honda responded

It's great to hear that Sylvester and our team delivered such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 21, 2022

I noticed a sound in front and I brought it there george had a technician look at it and said it was the shocks my car needed 2 they placed an order then in a day they were anle to fix one snd still waiting More

by Mikeculala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

DCH Academy Honda responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 21, 2022

Very polite Did the car servicing in record time Very Very polite Did the car servicing in record time Very happy with the service for a great price More

by Vaziraniajit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at DCH Academy Honda. Please don't hesitate to reach out if you need anything else. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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