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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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January 29, 2022

I have always serviced my vehicles at DCH. I have always been afforded the existing discounts for service to my vehicles with or without the physical coupon. On my last visit I was not given the discount be More

by AMIRJALEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

DCH Academy Honda responded

Thank you for your response. We truly value you as our customer and look forward to serving you again! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

January 28, 2022

We were uncomfortable with the initial estimate. When we questioned one of the items, they admitted it was previously done and not necessary. Due to the construction, the waiting area is horrendous (The onl More

by samcaryn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Loeber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

DCH Academy Honda responded

I'm sorry to hear about your experience, and will share your comments with the team. If you would be willing to continue the conversation, I would appreciate the opportunity to address your concerns. Please let me know the best way to reach you. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

January 27, 2022

Guess when the construction is over it will be back to normal for now leave’s something to be desired More

by RAMPRATEWR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2022 -

DCH Academy Honda responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me directly at your convenience. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

January 26, 2022

My vehicle is in great hands with you guys. And Sly is the best. He truly does a great job for me and my family. More

by Izzyizborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

DCH Academy Honda responded

Izzy, Thank you for choosing DCH Academy Honda, your feedback and rating mean a lot to us. We're glad Sly was able to help, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 26, 2022

Service was fast. People were very nice as always. Always good service. No complaints ever. More

by tjdiforti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea who worked on my car or who took the order.
Jan 27, 2022 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 25, 2022

Very professional esp the service team good experience with them as well as the mechanics..great job guys More

by CELEVILLAS4R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at DCH Academy Honda. Please don't hesitate to reach out if you need anything else. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 25, 2022

Good service, workers are professional and nice to deal with. Had my civic serviced on Jan. 21st 2022 all went very smooth and quick. As always I'm very satisfied with the work that was done. It's always More

by ARTEDE555
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 25, 2022

Great service advisor George reliable work service performed on time overall was a good experience More

by Why who
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

DCH Academy Honda responded

Thank you for your business and this review. We're happy to hear that George and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 25, 2022

Excellent service, couldn't ask for better service. Courtesy customer service, would recommend to friend's More

by JRIVER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

January 25, 2022

Very helpful and saved us from having to have to pay for a diagnostic evaluation! We found the extra key we couldn’t find in the car and that was why the car would not completely shut down . It was fantasti More

by Nonnas12
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
Jan 25, 2022 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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