DCH Academy Honda - Service Center

The service was fast and absolutely amazing. Good people and very helpful. I definitely recommend DCH Academy Honda to everyone! and very helpful. I definitely recommend DCH Academy Honda to everyone! More

DCH Honda always gives me great service. The staff was curious and polite. Thank you. curious and polite. Thank you. More

I loved the prompt service. My car was ready within 2 hours! Thanks DCH Honda hours! Thanks DCH Honda More

I had a 7:15am appointment and was met by the service rep on time and processed quickly. I brought my car in for a recall and asked them to check my fluid levels in addition to attending to my tire pressur on time and processed quickly. I brought my car in for a recall and asked them to check my fluid levels in addition to attending to my tire pressure dummy light. They took care of everything and gab me on my way in about an hour and a half. No charge. A very good experience once they finish rebuilding their waiting area. More

It's worth the trip from Staten Island. Very friendly, great customer service, and 100 % satisfaction great customer service, and 100 % satisfaction More

After numerous dealerships trying to figure out the issue with my brand new car with no resolution DCH did. They took care of the issue within a day & had my car back to perfection. I couldn’t be more thank with my brand new car with no resolution DCH did. They took care of the issue within a day & had my car back to perfection. I couldn’t be more thankful!!! More

Excellent customer service and address your needs immediately. Don’t try and sell you unnecessary services, they know the vehicles and get you in and out quickly……and I trust them. immediately. Don’t try and sell you unnecessary services, they know the vehicles and get you in and out quickly……and I trust them. More

I appreciate your attention and extraordinary service and excellent option for the job to be satisfactory. excellent option for the job to be satisfactory. More

I am happy that you requested a survey. I was going to write a letter of complaint. I brought in my 2018 Civic for a problem which was diagnosed as a r/r speed sensor. The replacement part costs $79.09 an write a letter of complaint. I brought in my 2018 Civic for a problem which was diagnosed as a r/r speed sensor. The replacement part costs $79.09 and the labor charge was $495. I thought that was very high but paid it because I’ve been a customer since 2016 when I purchased a 2016 Civic and was very happy. Upon further investigation I realized that the only way that the labor charge could be that high must be other work performed unbeknownst to me. What I realized was a Multi Point Vehicle Inspection was performed. Because you performed these extra services to inflate the bill I will no longer be dealing with DCH Honda, recommending DCH Honda or purchase another vehicle from the DCH family. More

I have been your customer at dch for over 30 years Bought and leased many cars and serviced there only. I have been very happy and impressed with your staff. Your service Advisor especially was always courte and leased many cars and serviced there only. I have been very happy and impressed with your staff. Your service Advisor especially was always courteous and professional and knowlegeble and accomodating. Your services always prompt. Will continue my business and support. Pleasure to do business More