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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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February 19, 2022

Great service, great communication. Jenna was super helpful and my issue was resolved super quickly and luckily wasn’t as serious as I expected More

by SebastianM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

DCH Academy Honda responded

Thank you for your business and this review, Sebastian. We're happy to hear Jenna and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 19, 2022

I requested LCD bulb replacement. When car was returned, the headlight wasn’t working. I has drive back to put the light bulb. The head light was in working condition, when car was dr More

by Qajagdish
Quality Of Work
Recommend Dealer
No
Employees Worked With
George Chatzopoulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

DCH Academy Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. Thank you for reaching out; we hope we can get to the bottom of this and try to turn things around for you as soon as possible. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

February 18, 2022

Found problem and took care of it in one day. No charge. Very nice people. More

by Jaugell19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 17, 2022

DID A RECENT SERVICE. .LITTLE CONFUSED ON WEB BASE PRICING.. BEEN A CLIANT FOR OVER 10 YEARS More

by EDCLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

DCH Academy Honda responded

Thank you so much for your review! Please don't hesitate to reach out to us directly if you have any questions or concerns, we would be happy to help. We hope you will give us another opportunity to serve you here at DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 16, 2022

DCH academy Honda has friendly and knowledgeable service staff. Well recommended for service and sales. More

by tchee70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

DCH Academy Honda responded

Thank you for taking the time to leave us a great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 14, 2022

My service advisor was Great! Promised me Express service, I was in and out in 35 minutes! This is the 3rd vehicle I bought from this dealership. Very happy with DCH Academy Hond More

by shirleyaseaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Arsenault
Feb 15, 2022 -

DCH Academy Honda responded

Shirley, It's great to hear that Arthur was able to provide you with another positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 14, 2022

Very helpful, I did not have to wait long for my oil change. The staff was friendly and addressed all my questions and concerns. More

by Pittsana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 14, 2022

Honest and no nonssense. rold me the price and did not try to negotiate, good dealing with hem More

by Botlman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Golembiewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tridarsh Bhatia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Desimone, Adrian Acosta
Feb 15, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 12, 2022

Excellent service especially during the construction. Can't wait to see the new and improved dchacademy honda! More

by TIEOMAHSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 12, 2022

Always great service. Service rep always friendly and courteous. Got oil change and done in timely matter. More

by jammasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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