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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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March 09, 2022

It was a very pleasant visit. They kept me posted on the progress of my vehicle. The waiting area was clean and had snacks and coffee. They were very fast and efficient. More

by pipoy1pouftl443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 09, 2022

Service was very good and knowledgeable explained the problems that may arrive if they were not taken of.😀😀 More

by qrz6l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 09, 2022

I’ve been going to them for service since I bought my car. Very efficient and accommodating; they explained everything to me in terms I can understand. More

by valeriekennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

DCH Academy Honda responded

Valerie, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 08, 2022

They didnt replenished the windshield liquid and car was dirtier than when the car was drop off More

by MIPOLLOW44533KL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Saviano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

DCH Academy Honda responded

Providing a positive experience is our top priority, and I'm sorry that we failed here. I would love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me directly. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 07, 2022

Great service as usual, which is something that I always know and expect once I take my car to Academy Honda for any repairs or even just questions. George Chatzopoulos is the most professional Service Advi More

by MFZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda. Your feedback and rating mean a lot to us. We're glad George was able to help, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 06, 2022

Thank, time in the service department thr shortest I have ever encountered. I was very pleased. More

by ppeter0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 04, 2022

The associate taking care of me was very courteous she explained everything in great detail. I was extremely satisfied. Even the gentlemen in parts whom I contacted first went out of his way to help me. More

by msld123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Deeb
Mar 05, 2022 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 03, 2022

Sylvester accommodate me rightway and took care of problem very kind person and nice clear communication with customers More

by madhuvaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

We are very happy Sylwester provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 03, 2022

They were able to address and fix all of the issues for my vehicle promptly More

by CASSIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda. We look forward to having you as one of our valued customers for many more years to come! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 03, 2022

Nice service nice car Like it lot Steering is great Love to drive as driving Honda 18 years More

by mushtaq107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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