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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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March 16, 2022

They are service oriented. Good customer service with good customer care services. They are good More

by ENNEGNERLOLPADS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that Slywester and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at DCH Academy Honda. Please don't hesitate to reach out if you need anything else. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 16, 2022

Great people honest incredible service. I have purchased two cars from them. I am highly satisfied. More

by AJIAIAGC54l3l4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominick Garretson
Mar 16, 2022 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Dominick know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 16, 2022

The linkage wiper wasn't working properly and I got charge for labor and the job wasn't complete More

by edgardopinto47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

DCH Academy Honda responded

Edgar, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 16, 2022

It’s horrible to have issues with your vehicle when you are 8+ hours away from home. So grateful for the outstanding service we received at DCH Academy. We ended up needing significant repairs and the team More

by CCole816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

DCH Academy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 16, 2022

Jenn was amazing got my car and took care of everything by insurance great work. More

by GPELA3Z2O06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

DCH Academy Honda responded

Thank you for your very kind review. Jenna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 15, 2022

On time and schedule, clear communication and notifications through text messages after evaluating the vehicle for required services. More

by Brijesh P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 14, 2022

Sylvester was great. He was knowledgable and professional and took great care me!! I will come back again for sure. More

by tonydonoho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, Tony, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 14, 2022

I’m happy with service there they do a good and quality job long time with them. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

DCH Academy Honda responded

We are very happy, Mario, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 10, 2022

Vehicle service is good, however the customer service needs improvement. Was ignored for about five minutes before anyone welcomed me and took my information; I had to request assistance from someone to More

by Minimichelle24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 10, 2022 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with our dealership. We apologize for the unusually long wait time while checking in for your service. We appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 10, 2022

The place is under renovation and no snacks were served. The service consultant offered very little discount for recommended services. More

by frenchopen69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Chatzopoulos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

DCH Academy Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

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