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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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March 24, 2022

In terms of service, my service advisor Mr. Sylwester is the best. He cares about his customers. He advises on the issues with your vehicle and points out which ones must be dealt with immediat More

by PETEROSEAGULU
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics, Service cashiers.
Mar 24, 2022 -

DCH Academy Honda responded

Peter, Thank you for your very kind review. Sylwester and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 24, 2022

Jenna was helpful dnd supportive. The service turnaround time was really great. The bill was a little more than expected. But I do feel confident in my car especially since I have to More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. Jenna and our team appreciate your business and hope to see you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 21, 2022

I had appointment scheduled for Friday. I took time off from work but when arrived for service I was told power is out and computers not working due to ongoing construction. I had to resched More

by Nvisave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know name of employee.
Apr 07, 2022 -

DCH Academy Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 21, 2022

Great visit everyone was very friendly, like family and quick service. They call you by your name when your car is ready which is very unique. They take the extra step when your car had to be service. You More

by Tiffany Blakney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Tiffany, and don't hesitate to let us know if we can be of further assistance. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 20, 2022

the service is not worth for the cost which is quoted by the service executives. More

by grmurali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylwester Brulinski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

DCH Academy Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 18, 2022

Great people who explained and helped me with my car troubles. thank you so much! More

by lcmyanchuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
Mar 18, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 18, 2022

I always have a positive experience at Academy Honda. Honest and caring people. Always satisfied with their work. More

by harveyk11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 18, 2022

Had pleasant experience also very professional. Finished fast did not have to wait , got answers More

by madhuvaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 17, 2022

The service was quick and efficient. The only complaint is that the waiting room is like a dungeon. I realize the place is being renovated but this could have been better. More

by RDEV5O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Arsenault
March 16, 2022

I always return to Honda because I get excellent and quick service. Honda has been loyal to me and my family has I have been loyal to Honda because I feel my needs are met consistently. More

by Idk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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