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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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March 30, 2022

Service advisor was amazing! She was very thorough. Very informative and clear about the process. More

by Jortega1323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 30, 2022

Very courteous. Easy check in. Work was completed at time promised. Great staff. Thank you More

by Nitin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

DCH Academy Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 30, 2022

George was very helpful to take care of my car needs. He knows how to take care of his customers More

by SARKISANWAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 30, 2022

Horrible customer service. They have Unexperienced mechanics that take longer than normal to complete basic jobs and have the nerve to charge per hour for their mediocre work. More

by Marqsperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Chatzopoulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
March 29, 2022

Quick service! Brought car in for service. Was told it would take about an hour for my service to be completed. Exactly one hour later was car was done. Excellent c More

by Kmurray321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 28, 2022

Service was great everyone worked together. It was a good turn around. And everyone was polite More

by hansomj54l5l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 28, 2022

Poor customer service and poor service. No communication from the advisor. Will never go there again compared to the first time in October. More

by BA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Chatzopoulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 28, 2022

It’s a great car dealership. They have good customer service. Really nice people. They will help you get what’s best for you. I would recommend this car dealership to anyone. More

by jchris211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Modzelewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Deeb, Marcus Small
Mar 28, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 28, 2022

My service experience was great. Fast and helpful service is always appreciated. Will definitely always come to this location. More

by daniellemitchell717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 26, 2022

We have leased and purchased cars from Academy Honda and use it's Service Department for many years. Whenever I brought my cars for service, I always asked for Sylwester because he's always friendly, knowl More

by Nightowlx2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda, your feedback and rating mean a lot to us. We're glad Sylwester is always able to help, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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