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DCH Academy Honda - Service Center

Old Bridge, NJ

4.6
546 Reviews

546 Reviews of DCH Academy Honda - Service Center

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April 25, 2022

Sylwester is an excellent service representative who i have dealt with in past. Wait time for service was not bad. More

by RIC437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

DCH Academy Honda responded

Thank you for your business and this review. We're happy to hear Sylwester and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

April 19, 2022

Quick professional service. Very happy with service department. Service was done quickly and in a timely manner More

by geannephillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

April 19, 2022

they are very thorough on the work they do. very professional and on point.very prompt. More

by Rampstheone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at DCH Academy Honda. Please don't hesitate to reach out if you need anything else. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

April 14, 2022

Service rep was very polite and very helpful. The time required for the complete service visit was less than expected and all went well. Thank You. More

by a_man523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art
Apr 15, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

April 11, 2022

I was greeted with courtesy, and was led by an employee where to go, due to the construction. I was introduced to another employee where he took my information, then proceeded to a waiting area and waited More

by zoozoonjnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

April 06, 2022

I been leasing Honda’s since 2003 from this dealership. A plus all the ways. More

by JSW8154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Golembiewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Modzelewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Andrade, Dominick Garretson
Apr 06, 2022 -

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

April 04, 2022

Totally missed recommending my front brakes when I brought it specifically to fix my brakes. More

by mominjers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Breeden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

DCH Academy Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

April 04, 2022

Construction has been ongoing for more than a year. Service dept. entrance moved with poor signage to locate. Waiting area Is like sitting in a basement. No inside toilet facilities. This will be my l More

by SONGNDANCE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Saviano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

DCH Academy Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

April 01, 2022

Service was normal, pretty fast and Setvice Advisor was super polite, courteous, professional and knowledgeable. More

by CAMPOSGK85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 31, 2022

I really appreciate the fact that Glen the technician kept working to find the problem with my audio system. More

by danicalynn0922
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen in the Service Center
Mar 31, 2022 -

DCH Academy Honda responded

Thank you for choosing DCH Academy Honda, your feedback and rating mean a lot to us. We're glad Glen and our team were able to help, and we hope to see you again! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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