DCH Academy Honda - Service Center

I had an issue with my car that I found a manufacturers Technical Service Bulletin (TSB) about. It detailed that the fix and that it should take 1 hour to perform it. I brought the car into the dealership Technical Service Bulletin (TSB) about. It detailed that the fix and that it should take 1 hour to perform it. I brought the car into the dealership and showed the TSB to my service advisor. His quote for the repair was for much more than one hour of labor. making the repair much more expensive than I was expected. He said that the hours listed in the TSB were only what they could charge Honda for that repair under warranty. What a load of crap. The time to fix should have bene one hour; he was just trying to rip off a loyal customer. So, I went off to a local auto repair shop that I trusted and they performed the fix with only one hours labor charge. More

She know what she's doing. . She's courteous and Professional.She is doing a good job . She's courteous and Professional.She is doing a good job More

Ronny made the transaction process simple and inviting. I highly recommend Ronny G for any of your car needs. I highly recommend Ronny G for any of your car needs. More

Ronny was very well informed and helpful throughout the entire process. I highly recommend any future customers seek him out! entire process. I highly recommend any future customers seek him out! More

Friendly professional staff, go through step by step with the problems of the svc vehicle. the problems of the svc vehicle. More

Everyone from the person who greeted me to the service rep to the teller were all very pleasant, polite and professional. rep to the teller were all very pleasant, polite and professional. More

From the very first moment Ms. Sharon from service was not happy and I told her about my issue with dashboard right side flickering heavily and I have it recorded on video because Sharon from service was not happy and I told her about my issue with dashboard right side flickering heavily and I have it recorded on video because when the car is warm the issue goes away. She said NO. I have to physically see the issue or charge you $199 for diagnostic. The video is very sufficient to see the issue. I was not happy with her dry and grim talk and the way she welcome a DCH client More

I have always had my service done at Academy Honda and have never been disappointed. Sylvester and George always take good care of me and my car. have never been disappointed. Sylvester and George always take good care of me and my car. More

Very nice keep inform about my car answer all my questions what need to service now and the future questions what need to service now and the future More

Reliable and quick service. Very knowledgeable and courteous staff. Over all good customer service experience Very knowledgeable and courteous staff. Over all good customer service experience More