DCH Academy Honda

Had a great experience with Ron. He met me at the door of the dealership. He showed me the exact car I wanted (used vehicle), answered all my questions and was very transparent. I fo He met me at the door of the dealership. He showed me the exact car I wanted (used vehicle), answered all my questions and was very transparent. I found one issue with a piece of upholstery on the car (again a used vehicle), and Ron was able to provide me with the best possible solution at 0 cost to me. More

Amber was great to work with. Helped us right away And we got the truck my daughter came to look at Helped us right away And we got the truck my daughter came to look at More

Great experience. Amber was very knowledgeable. Easy to deal with. Answered all the questions and offered great advice. Honest. Fair deal. Amber was very knowledgeable. Easy to deal with. Answered all the questions and offered great advice. Honest. Fair deal. More

I am leasing cars for many years and my salesman Enrique Castaneta always does great job and helps me all the time . Very easy process painless. Thank you so much Dch Academy Honda Castaneta always does great job and helps me all the time . Very easy process painless. Thank you so much Dch Academy Honda More

Back in February 19th of 2022 I innocently decided to finance a car with DCH Honda. I was told that the car was in perfect conditions, had only one owner so even though it had high mileage (96,575) to be finance a car with DCH Honda. I was told that the car was in perfect conditions, had only one owner so even though it had high mileage (96,575) to be exact I was told that the car was suppose to be driving like new because the car was kept up to date. Come to find out 2 weeks into me having this car it started giving me problems with the oil and it started making a weird sound. Ironically just 2 weeks after, March 18th a day before my 30 day warranty was up the car continued and it was even louder, the car also had burned out breaks and rotors which I had to invest in because they told me they weren't going to help me. I tried to get in contact with them and they would never be available all I kept getting was voicemails and no call back. 4 months in and the car just gets worse. I tried to get some sort of help but they told me they can't do anything about it and my only options were to either, diagnose the car with them and pay out of pocket or go to another Honda to do the same because my 30 days warranty was up even though I had my proof that this problem started while on my warranty. I keep having to pay the price of damages that I was unaware of when I was sold the car under "perfect conditions". Til this day August 20th I'm still having even more problems with my car. As time goes by the more problems it appears to be. It's ridiculous that after working so hard for my money to invest in a car they don't even have the decency to help me with the situation they put me in. These people are liars and they will scam you and tell you all these beautiful lies and after you're in the mud and the money is paid they won't even bother. ALL THEY WANT IS YOUR MONEY! DONT LET THEM FOOL YOU. DO SOMETHING ABOUT IT. THEY ARE SELFISH AND DONT REALLY CARE ABOUT CUSTOMERS OR THEIR MONEY AS LONG AS THEY GET THEIR COMMISSIONS! THEY THINK THEY CAN GET AWAY WITH THINGS. WHEN YOU DO YOUR RESEARCH AND KNOW YOUR RIGHTS LIKE I DID NOBODY CAN PLAY YOU! More

went to buy a 2023 honda HR-V with a pre approved check loan, the process was easy and fast in about 2 hours I leave with my new Honda, thank you! loan, the process was easy and fast in about 2 hours I leave with my new Honda, thank you! More

Extremely disappointed in this dealership and will NOT be returning once my contract is up. DO NOT RECCOMMEND. Professional scam artists and couldn’t care less about the customer!!! So many things went wrong returning once my contract is up. DO NOT RECCOMMEND. Professional scam artists and couldn’t care less about the customer!!! So many things went wrong and were barely willing to fix any of it. I bought my own lease out after 3 years and was being charged $5000 over the actual price owed on my car. They didn’t provide a bill of sale in my hard drive, so I had no idea what exactly I was paying for. When I went back to confront them, they printed some BS copy on the spot of where this unknown money was coming from. They claim they shred files after a certain amount of days which makes no sense either, especially if everything is online. All of the fees were BS. They didn’t care. Pretty sure they charged me for the retail price of my car and not the buy out. Manager wouldn’t even come out to speak to us about anything, even after we requested to talk to him but proceeded to help other customers who walked in way after us. These people suck. More

Easy process, I came preapproved which may have sped things up. Ron was great and made sure I got the best monthly payment! things up. Ron was great and made sure I got the best monthly payment! More

Thank you to all at DCH Honda Academy in Old Bridge! Will be back for my next maintenance appt! Will be back for my next maintenance appt! More

My agent, Carlos, outdid himself in each and every way! He made the process easy and smooth in a professional manor. He made the process easy and smooth in a professional manor. More