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DCH Academy Honda
Old Bridge, NJ
7,230 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 7,230 reviews
February 19, 2008
We just picked up our Brand new Civic Lx from this dealer, we were very skeptical, after reading some reviews, here about them, and visited them because they gave us the lowest price including all fee dealer, we were very skeptical, after reading some reviews, here about them, and visited them because they gave us the lowest price including all fees, they quoted us $15995, and when we asked them about the other charges, they gave us a complete break down in writing via email, another dealer matched their price but his fees were higher, so we went to Academy Honda and met the manager Sunil, who had given us the price on the phone and e mailed it to us, he handed us over to Dan Fisher hwo handled the rest of the transaction, btw, they also included 3yrs/36k miles oil changes in the price. After all was done and we went to thank the manager Sunil, we asked him how was it that there were some bad comments about him here, he explained to us that he likes to make the buying experience easy and hassle free, and when he quotes a price, it is the bottom line, and when people come to the dealership and try to bargain for more and he explains that he did give the best price on the phone and cannot do any better, some customers take that for arrogance, well in todays day and age the price is the easiest part, so we are very happy with our experience at Academy Honda in Oldbridge, and my husband and I are glad we chose them. More
by tcarfora
Employees Worked With
Dan Fisher, Sunil Fernandes
February 18, 2008
I purchased a 1998 Honda Civic Dx 3 door hatchback from this person at DCH Honda. I was told the vehicle went through an extensive checklist to make sure it was perfect. The car was less than perfect. Davi this person at DCH Honda. I was told the vehicle went through an extensive checklist to make sure it was perfect. The car was less than perfect. David Brown never even checked on the vehicle himself. He is too consumed with sitting in his office, eating lunch and making the buyer sit and wait for him to get done eating. After $2000 worth of work, vehicle is now perfect. Do not deal with Dave Brown or DCH. Go elsewhere. Buyer beware. They are just interested in the sale, not in customer retention. More
by BBD69
Employees Worked With
David Brown
November 20, 2007
This was my second purchase of a new car at this dealership. I spoke with the internet manager Charlie on the phone and he gave me the dealerships best internet price for an 07 Odyessy EXL. I had be dealership. I spoke with the internet manager Charlie on the phone and he gave me the dealerships best internet price for an 07 Odyessy EXL. I had been researching prices for 3 weeks. There price was within $150 of the lowest I got but I've dealt with them before. I told Charlie I would be there the next morning but he was off that day so he told me to see the sales manager Sunil and tell him the price that he gave me. Sunil varified the price that I had gotten from Charlie and we agreed on the selling price including destination along with all the fees that were quoted to me on the phone. Sunil printed out all the numbers, gave me a copy and gave me over to a saleman named Eric. Eric showed me the car and we took a 10 mile test drive on local and highway roads. Eric explained all the cars features. He wrote the sales agreement up according to the paper the sales manager had given me and I left a deposit. We picked the car up a week later. It was all prepared in and out. We saw the finance guy who gave us the sales pitch for available options such as LOJACK and warrenty ect., no pressure what so ever. We declined all of them. Eric went over the entire car again feature for feature and all the manuals. They gave us a set of wheel locks no charge installed which we didn't ask for. My last experience here was good and this one was even better. I can't speak for their service department as I have no experience with them but in the 2 buys I have made in the last 2 years I have no complaints at all. I always went to the dealership on a weekday morning so as to avoid crowds. More
by alfstinky
Employees Worked With
Charlie,Sunil,Erik, Erich Tam
October 08, 2007
I found the overall process of buying my new Accord at Academy to be very pleasant and professional. After deciding on the model I wanted, I was able to negotiate a fair price for the car without a lot of Academy to be very pleasant and professional. After deciding on the model I wanted, I was able to negotiate a fair price for the car without a lot of hassle. The overall closing process, including dealing with the finance person was quick and smooth. Of course, they are obliged to go over additional options with you but saying no is easy with no push back. More
by garyw463
Employees Worked With
Paul Singh
September 12, 2007
I have bought many cars during my lifetime, but this was the most pleasant experience in buying a car that I have ever had. This was due to the fair price given to me as a quote on the 2007 Honda by Mark a the most pleasant experience in buying a car that I have ever had. This was due to the fair price given to me as a quote on the 2007 Honda by Mark and the very fair interest rate of 6.19% given to me (due to my good credit score). Also there was no pressure applied by the saleman, and Erich was very pleasant and explained the answers to all my questions and showed me all about the car. He is an asset to the dealership. I would return here for my car checkups, feeling that I am among business people who play fair. No pressure was applied to me during this sale. Thank you all for this experience. I wholeheartedly give my recommendation to this dealership. More
by princef3
Employees Worked With
Erich Tam, Mark Kamatoy, Erich Tam, Mark Kamatoy
August 12, 2007
Sir, I congratulate DCH Academy Honda for the Price Sir, I congratulate DCH Academy Honda for the Price and Customer Service. DCH Academy Honda is No 1.I agree with you. Open Road Honda, Edison s Sir, I congratulate DCH Academy Honda for the Price and Customer Service. DCH Academy Honda is No 1.I agree with you. Open Road Honda, Edison staff have no moral and have been rough with all the customers.Staff has to learn how to behave with customers. The Staff at Open Road Honda make the customers think that they are begging for car and not purchasing the car. Thanks, Sam More
by sams
Employees Worked With
1
July 25, 2007
I only found out about this site resently so this a purchase I made a year ago but It's a sales experience that someone might want to read. I had never dealt with this dealership before and I asked for purchase I made a year ago but It's a sales experience that someone might want to read. I had never dealt with this dealership before and I asked for an internet quote via Edmund's site from 4 dealers. David Farber from DCH emailed me with a nice price and had the car I wanted. I set up an appointment and met with him. He had the car brought over from their lot for a test drive, no surprises, no change in price as everything was spelled out in the email, price,fees,dmv,taxes ect. . I left a 100 deposit to close the deal and picked the car up the next sat. . The car was ready and maxed out. Naturally the after sale guy tried to sell me extended warrent ect. but no pressure. All and all one of the best buying experiences I ever had. I would definitly look them up again next time. More
by alfstinky
Employees Worked With
Dave Farber
June 19, 2006
The people at Academy Honda were very professional, not like most people think about car salesmen. It took them two weeks to get the car I wanted, but during the two weeks they kept me informed about the p like most people think about car salesmen. It took them two weeks to get the car I wanted, but during the two weeks they kept me informed about the progress and any problems they encountered. It was a great contrast to Open Road Honda, where I'd first tried to buy my car. I have nothing but good things to say about salesperson Joe Oakley, Mark (internet sales) and salesperson Mike P. I eventually paid $500 less than what I would have paid to Open Road Honda. I would recommend anyone buying a Honda check with Academy Honda first. I would certainly buy another from them if I needed to. More
by ElementOwner
Employees Worked With
Joe Oakley, Mark (internet sales), Mike P., Mark Kamatoy
June 18, 2006
I entered this dealership with all the hate and distaste for dealers that i could possibly have. I had been shopping for a Honda Fit for about two weeks and had been getting a run around by dealers from Ne for dealers that i could possibly have. I had been shopping for a Honda Fit for about two weeks and had been getting a run around by dealers from New Jersey to Staten Island to Long Island. All telling me how popular the car was and that its selling for much more then MSRP. I was not happy nor was i nice. I was going to buy a car that day. and i wasnt going to be messed with. I just wanted the dealer to be fair. William was wonderful. He took great care of us. no run a round - MSRP and that's that. everything went very smooth. UNTIL::: it was time to pay for it. I had financing through capital one. and of course Mr. credit manager came over and he didnt like the check. i was going just walk out at that point. (i already put the insurance on my new car!). i hated this guy! but i calmed down (after giving him a piece of my mind and telling him i didnt trust him)... he came back to me about 1/2 hour later and got me Honda financing with an 8.25 interest rate. to tell you the truth, i still dont believe it! I am still waiting something to go wrong. its like two good to be true. its been three weeks since i bought my fit. i love it. and i thank the guys at Academy for putting up with my distrust. buying this car has been an exausting insulting nightmare. now all the other dealers are calling me to offer me their HOT HOT car for MSRP! guess they didnt sell as many as they thought at 2000 dollars over msrp. greedy greedy dealers. More
by roe325
Employees Worked With
William Torres
September 13, 2005
Joe gave the best quote, online, for my 2005 Accord with Nav. He kept all his promises and even got me a special discount APR for being a new graduate. The finance staff here is the best, extending my paym Nav. He kept all his promises and even got me a special discount APR for being a new graduate. The finance staff here is the best, extending my payment 6 mos. so that I could get the Hazard coverage. Great team at DCH. Sale was complete in 10 days and the car rides like a dream - and I never get lost. More
by kantonello
Employees Worked With
Joe, Joe Scardigno
