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DCH Academy Honda
Old Bridge, NJ
7,224 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 7,224 reviews
August 23, 2008
I just bought my honda civic lx from this dealership. I think lauren was just great, she quoted me the best price on the internet and gave me the breakdown out the door. There was know other dealer that co think lauren was just great, she quoted me the best price on the internet and gave me the breakdown out the door. There was know other dealer that could beat that price. I went to freehold honda and they were rude and would not even come close to this dealers quote. I went to the dealer gave me a great rate to finance my car and I had my car out the door keys in my hands in an hour and 15 minutes. I would highly recomend this dealership and most definetly recomend dealing with Lauren over the internet she was great and a pleasure to meet. LOVE MY NEW CAR... More
by DSS507
Employees Worked With
lauren
August 19, 2008
Beyond my expectations! - Service was exceptional! - I visited 2 other dealers in the area and the atmosphere they provided was unbeatable. The sales person was Paul Rittberg - he was very knowledgeable a visited 2 other dealers in the area and the atmosphere they provided was unbeatable. The sales person was Paul Rittberg - he was very knowledgeable and made our car buying experience a pleasant one. All my needs were met - They went above and beyong.... More
by Damaris
Employees Worked With
Ruben Arcila
June 03, 2008
Maybe the DCH Academy Honda representatives can also address some of the shortcomings and negative feedback provided, instead of simply thanking everyone who posted praises here. We personally had mo address some of the shortcomings and negative feedback provided, instead of simply thanking everyone who posted praises here. We personally had more negative than positive experience with DCH Academy Honda, both in terms of sales and service. This was what happened to us. We went down to DCH and got decent service during pre-sales when we wanted to buy a car. The salesman did describe the car pretty well, allowed us a test drive, showed us the interior of the vehicle and even had the Carfax report. But we wanted to buy a car with keyless entry and the car that the salesman was selling to us didn't have that. So he promised that to install the feature for us as part of the deal. We made the deal at their dealership price (very close to the highest KBB dealership value quoted for the car). I knew that I didn't get a good price, but I didn't mind paying a premium as I had the impression that DCH Academy Honda had excellent pre and after sales service and support. This turned out to be untrue. When we went down to get the keyless entry installed, it was very inconvenient for us as they claimed that they couldn't do the installation on weekends. So we had to take time off on a weekday to go down. Moreover, they told us to leave the car with them for the whole day, so we had to get our own transport back to our office. This was still tolerable. Unfortunately, when we went down (after taking time-off), they made us wait for about an hour before they realized that they had "ordered the wrong parts"! We were upset but we tolerated that. Then they said that we could bring in the car on a Saturday (we could not do that previously but all of a sudden, now we could?!!) and they will install the keyless entry then. On Saturday, yes, you guessed it, they did it again. "Sorry, we ordered the correct parts and the box that came was correct, but the parts in the box were wrong." - that was their explanation. And we were told about this screw-up only after sitting in the waiting lounge for about 4hrs. For all these inconvenience, the sales manager said that they would "compensate" us $150 credits for maintenance services (oil change etc) and get us a rented car for a day while we leave our car with them. Is that compensation a lot? Given a choice, we would rather have a hassle-free installation and spend all those wasted time outside enjoying the summer. And we were pretty sure that we paid more than $150 extra for the car from them, expecting decent service. So that pretty much sums up our experience with DCH Academy Honda. More
by tcfg
Employees Worked With
Martin, Anthony
May 27, 2008
I bought 2008 Honda Accord Ex-L Navigation(Automatic)from this dealer.The whole process is very friendly.First I will start with Internet sales Manager Mrs.Loren.She called me over phone and gave me a quote. this dealer.The whole process is very friendly.First I will start with Internet sales Manager Mrs.Loren.She called me over phone and gave me a quote.She is the best sales person that I ever dealt with sofar.very pleasent and co-operative.I took an appointment and walk in to the door then she came to me and hook me up to the Sales Rep.His name is Hussain Nawaz and he is very friendly,care and very knowledgeable about all kinds of cars.He explained me in and out about the car and the whole deal is very very easy.I am very pleased with this dealer. Finally I need to mention about the Manager Mr.Suneel.He got the best team and with out him it could'nt have possible to get this deal. Over all I am very satisfied about my car and the dealer.I will highly recemend anybody to consider this dealer if you really need to buy a car without any hassles and you get the best deal through out NJ. More
by allareddi
Employees Worked With
Hussain Nawaz
February 19, 2008
We just picked up our Brand new Civic Lx from this dealer, we were very skeptical, after reading some reviews, here about them, and visited them because they gave us the lowest price including all fee dealer, we were very skeptical, after reading some reviews, here about them, and visited them because they gave us the lowest price including all fees, they quoted us $15995, and when we asked them about the other charges, they gave us a complete break down in writing via email, another dealer matched their price but his fees were higher, so we went to Academy Honda and met the manager Sunil, who had given us the price on the phone and e mailed it to us, he handed us over to Dan Fisher hwo handled the rest of the transaction, btw, they also included 3yrs/36k miles oil changes in the price. After all was done and we went to thank the manager Sunil, we asked him how was it that there were some bad comments about him here, he explained to us that he likes to make the buying experience easy and hassle free, and when he quotes a price, it is the bottom line, and when people come to the dealership and try to bargain for more and he explains that he did give the best price on the phone and cannot do any better, some customers take that for arrogance, well in todays day and age the price is the easiest part, so we are very happy with our experience at Academy Honda in Oldbridge, and my husband and I are glad we chose them. More
by tcarfora
Employees Worked With
Dan Fisher, Sunil Fernandes
February 18, 2008
I purchased a 1998 Honda Civic Dx 3 door hatchback from this person at DCH Honda. I was told the vehicle went through an extensive checklist to make sure it was perfect. The car was less than perfect. Davi this person at DCH Honda. I was told the vehicle went through an extensive checklist to make sure it was perfect. The car was less than perfect. David Brown never even checked on the vehicle himself. He is too consumed with sitting in his office, eating lunch and making the buyer sit and wait for him to get done eating. After $2000 worth of work, vehicle is now perfect. Do not deal with Dave Brown or DCH. Go elsewhere. Buyer beware. They are just interested in the sale, not in customer retention. More
by BBD69
Employees Worked With
David Brown
November 20, 2007
This was my second purchase of a new car at this dealership. I spoke with the internet manager Charlie on the phone and he gave me the dealerships best internet price for an 07 Odyessy EXL. I had be dealership. I spoke with the internet manager Charlie on the phone and he gave me the dealerships best internet price for an 07 Odyessy EXL. I had been researching prices for 3 weeks. There price was within $150 of the lowest I got but I've dealt with them before. I told Charlie I would be there the next morning but he was off that day so he told me to see the sales manager Sunil and tell him the price that he gave me. Sunil varified the price that I had gotten from Charlie and we agreed on the selling price including destination along with all the fees that were quoted to me on the phone. Sunil printed out all the numbers, gave me a copy and gave me over to a saleman named Eric. Eric showed me the car and we took a 10 mile test drive on local and highway roads. Eric explained all the cars features. He wrote the sales agreement up according to the paper the sales manager had given me and I left a deposit. We picked the car up a week later. It was all prepared in and out. We saw the finance guy who gave us the sales pitch for available options such as LOJACK and warrenty ect., no pressure what so ever. We declined all of them. Eric went over the entire car again feature for feature and all the manuals. They gave us a set of wheel locks no charge installed which we didn't ask for. My last experience here was good and this one was even better. I can't speak for their service department as I have no experience with them but in the 2 buys I have made in the last 2 years I have no complaints at all. I always went to the dealership on a weekday morning so as to avoid crowds. More
by alfstinky
Employees Worked With
Charlie,Sunil,Erik, Erich Tam
October 08, 2007
I found the overall process of buying my new Accord at Academy to be very pleasant and professional. After deciding on the model I wanted, I was able to negotiate a fair price for the car without a lot of Academy to be very pleasant and professional. After deciding on the model I wanted, I was able to negotiate a fair price for the car without a lot of hassle. The overall closing process, including dealing with the finance person was quick and smooth. Of course, they are obliged to go over additional options with you but saying no is easy with no push back. More
by garyw463
Employees Worked With
Paul Singh
September 12, 2007
I have bought many cars during my lifetime, but this was the most pleasant experience in buying a car that I have ever had. This was due to the fair price given to me as a quote on the 2007 Honda by Mark a the most pleasant experience in buying a car that I have ever had. This was due to the fair price given to me as a quote on the 2007 Honda by Mark and the very fair interest rate of 6.19% given to me (due to my good credit score). Also there was no pressure applied by the saleman, and Erich was very pleasant and explained the answers to all my questions and showed me all about the car. He is an asset to the dealership. I would return here for my car checkups, feeling that I am among business people who play fair. No pressure was applied to me during this sale. Thank you all for this experience. I wholeheartedly give my recommendation to this dealership. More
by princef3
Employees Worked With
Erich Tam, Mark Kamatoy, Erich Tam, Mark Kamatoy
August 12, 2007
Sir, I congratulate DCH Academy Honda for the Price Sir, I congratulate DCH Academy Honda for the Price and Customer Service. DCH Academy Honda is No 1.I agree with you. Open Road Honda, Edison s Sir, I congratulate DCH Academy Honda for the Price and Customer Service. DCH Academy Honda is No 1.I agree with you. Open Road Honda, Edison staff have no moral and have been rough with all the customers.Staff has to learn how to behave with customers. The Staff at Open Road Honda make the customers think that they are begging for car and not purchasing the car. Thanks, Sam More
by sams
Employees Worked With
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