DCH Academy Honda

Like most people, I was initially wary about having to set foot again in a car dealership, but extenuating circumstances made it necessary to buy another car. (My last experience with a certain Allston, M set foot again in a car dealership, but extenuating circumstances made it necessary to buy another car. (My last experience with a certain Allston, MA Honda dealership left a very bad taste in my mouth - high-pressure sales tactics, no floor mats, and a DIRTY CAR on delivery). I am very pleased to say, I had an **excellent experience** at DCH Academy Honda. Highlights of my experience: - Lauren Muglia, DCH Academy's Internet sales agent, was prompt, courteous, and helpful. She gave a line-item cost breakdown in her first email reply (which I've never seen happen at any other dealership), and the price was very competitive. She even checked the VIN numbers of their in-stock vehicles to see if they had any units built in Japan (no luck, but at least she tried). - Andy Lau, my sales representative, was informative, upfront, and patient. It was absolutely frigid during the day of my test drive, but he was very understanding- even as I wanted to try a second car (with navigation). He pulled no punches; without hassle, he removed the optional window etch, and threw in wheel locks as well. - Excellent price, as promised! The F&I manager did try to upsell a Honda extended warranty (great product, but too expensive), but he redeemed himself by giving me plenty of time to scrutinize the contract without interruption. I would definitely recommend this dealership. Now I see why the are repeat winners of Honda President's Award & JD Power awards! Final tip 1. Not the dealership's fault, but Google maps told me to take one jughandle too soon (try typing new brunswick nj 08901 -> 1101 US Highway 9 North, old bridge nj 08857) - maybe this can be fixed? More

The salesman Edward Moy and the DCH Academy Honda staff was very informative and accommodating. Edward Moy had a great personality that pursued my best interests at all costs. He strived to present the nec was very informative and accommodating. Edward Moy had a great personality that pursued my best interests at all costs. He strived to present the necessary information including a Carfax report, mechanical work done to the car, and all the perks of buying a Certified Pre-Owned Honda. The staff was rather friendly, while remaining straight forward at the same time. I arrived at DCH Academy Honda after a refferal from a relative. Upon my arrival, Edward Moy worked diligently to obtain the car I desired, while staying within my unyielding budget. Lastly, I would reccommend DCH Academy Honda to everyone based on the effort put forth by Edward Moy, the large selection of cars, and a comfortable environment that other dealers were unable to achieve. More

The staff was very helpful. They tried their hardest to get me to paying point I wanted it. Edward Moy, the salesman I bought my first from, did his best to move mountains and put me in a new car by the en get me to paying point I wanted it. Edward Moy, the salesman I bought my first from, did his best to move mountains and put me in a new car by the end of the night. Lucky for me he's a great salesman and was successful in doing so. Great dealership. More

I was in the market for an Accord lease and visited or contacted 10 dealerships. I explained to each dealer how I wanted the deal structured and how much I was willing to pay. It's amazing how you can r contacted 10 dealerships. I explained to each dealer how I wanted the deal structured and how much I was willing to pay. It's amazing how you can receive such different quotes on the same car (considering they all pay the same dealer invoice price). In the end, there were about 3 dealerships that were in the ballpark of what I wanted to pay. The decision therefore came down to customer service and Marcia, Lauren and Tian were exceptional. It started with Lauren in the internet department. Her initial quotes were consistent with the lowest offers I had gotten so immediately I was comfortable that this was an honest dealership. Once in the dealership, Marcia took the lead and in less than an hour (after a test drive in the freezing cold)we had a deal. There was no B.S. and back and forth to the sales manager. She took the number we discussed to her manager and got the deal done. I was scheduled to pick the car up the wednesday after x-mas (during the busiest week of the year). I stopped in unannounced on the Tuesday before to see the actual car I would be leasing (it was snowed-in another lot the day I went for a test drive). Since I was there already, Marcia had me meet with Tian (finance manager) to fill the paperwork out so all I had to do on Wednesday was pick the car up. It took less than 45 minutes start to finish. I picked the car up the next day in pristine condition. Thanks to everyone for a great experience. I'll be back in 3 years to lease my next car. More

I could not have been more pleased with my entire experience at DCH Academy Honda. Every single employee we interacted with was extremely friendly and helpful. Mark and Mike made it a painless experi experience at DCH Academy Honda. Every single employee we interacted with was extremely friendly and helpful. Mark and Mike made it a painless experience. I had put a deposit down over the phone and the car was there waiting for me when I arrived. I will certainly be a repeat customer and will recommend this dealership to everyone. More

Lauren brought us in and she was a pleasure to work with. Paul was wonderful to work with as well. He was so friendly, and there were no hidden tricks when speaking with him. He made our experience to DCH a Paul was wonderful to work with as well. He was so friendly, and there were no hidden tricks when speaking with him. He made our experience to DCH a delight! After working with other dealerships and leaving with feeling nothing but aggravation and frustration, This was a wonderful change! We would definitely recommend this dealership to anyone! Thank you Lauren and Paul! More

Price, honesty, integrity in business dealings, and outstanding customer satisfcation are the factors I used to determine whether to buy/lease the two vehicles. Eaqch of the individuals named above sep outstanding customer satisfcation are the factors I used to determine whether to buy/lease the two vehicles. Eaqch of the individuals named above separately and together provided me with outstandng client service. Prior to visiting the dealership, I spoke to Lauren several times on the phone. I decided to come into the dealrship because of how Lauren managed the relationship prior to my visit. From the time I entered the dealership, each of the people named above gave me outstanding service, and Jorge closed the deals even though he was not my assigned sales person. Eah of the named individuals should be ranked with the highest rankings, and receive the highest benefits. More

We were impressed with Jorge Maldonado’s “can do” spirit from the moment we met him, and it was really a pleasure to buy a car from him. He readily accompanied us on test drives of several different Honda m from the moment we met him, and it was really a pleasure to buy a car from him. He readily accompanied us on test drives of several different Honda models and exhibited a superior level of knowledge about each one. After discussing the pros and cons of each model with Jorge, we zeroed in on the car we wanted, and we were then able to agree on a fair price in a pleasant and friendly way. We would not hesitate to recommend Jorge Maldonado and the entire DCH Academy Honda team (sales, sales management, financial, etc.) to anyone who is looking for a great car buying experience. More

We went to the dealership to purchase oddyssy.Price was great to start with which was topped with honesty and sincere effort to make it best.There was no phoniness and false pretention which I loked the mo great to start with which was topped with honesty and sincere effort to make it best.There was no phoniness and false pretention which I loked the most.Dealship does not have flashy snack area or other bells and whistles but it delivers what was promised. More

I would definitely recommend this dealership to a friend. I walked in, told them what I was looking for and they had exactly that. I felt comfortable with our salesman and his team. No hassle - they asked I walked in, told them what I was looking for and they had exactly that. I felt comfortable with our salesman and his team. No hassle - they asked us what we wanted to pay and that was it. Nice and easy. I would definitely go back again. More