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DCH Academy Honda

Old Bridge, NJ

Overview
Employees
Reviews
Vehicles
4.8
7,227 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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1101 U.S. 9

Old Bridge, NJ

08857

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Showing 7,227 reviews

June 29, 2024

Made sure I was taken care of explaining ever step of the way very good More

by Roseplunkett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny and Megan
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Jun 30, 2024 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Joseph Lepore General Manager

June 26, 2024

Again, Mr. Peter Zodzelewski, sales manager, I see that you do not have intentions of keeping your promises, nor will you abide by the guarantees that are provi More

by John J Borreca
Recommend Dealer
No
Employees Worked With
Peter Modzelewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Aleman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

DCH Academy Honda responded

Thank you for bringing this to our attention, John, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Joseph Lepore General Manager

Jul 03, 2024 -

John J Borreca responded

I had taken it upon myself to assist your sales manager Peter Z, in reaching his monthly quota by purchasing the Shelby GT500, (found on your dealership's main-floor), by the end of the month in question, so that I could help him achieve his goal, by tendering a down-payment check of $20,200 to solidify the closing of the deal. Upon leaving the dealership and paying $399+/- for vehicle preparation, I found two tires with deep wheel scrapes and a potentially failed rear irreparable tire with a screw lodged within the sidewall that was hidden underneath it, and out of view. The dimly lit dealership floor had camouflaged these issues. What prevailed thereafter, was a lack of attention and failure to rectify the matter in question. Basically, I was given the "runaround" by your manager and staff members trying to evade the issue. The vehicle also had a recall issue that they refused to give attention to, that I forcibly negotiated to have repaired by your company at a local Ford dealership in your town. It isn't my responsibility to take care of these issues when a full guarantee exists from your firm. This isn't the way a consumer should be treated. It took several weeks of my time to rectify this matter, when it should have been immediately taken care of by your staff members without excuse. The Ford warranty would not be honored and my insurance carrier would not cover me, if I drove this highly powered car with the possibility of a tire calamity blow out that could've lead to a catastrophe. So, in essence, this situation has left me with a bitter sense of trust. Customer service is of paramount importance when it comes to gaining future business growth and development.

June 22, 2024

Megan is the absolute best. I will keep coming back because she is so wonderful! The other members of her team were also really helpful! More

by KAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Datush Pilishvili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Dul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

June 15, 2024

Excelent service great people and good customer service y give 5 stars Very grateful for the help you gave me More

by garialdysjimenez57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johan Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

DCH Academy Honda responded

Thank you so much for choosing DCH Academy Honda! Please let us know if we can be of any more assistance. Best Regards, Joseph Lapore General Manager

June 12, 2024

Efficient dealer with a lot of vehicles both new and used. Professional and friendly staff. More

by Beardev02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Ghaida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

DCH Academy Honda responded

Thank you! Ronny and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Best Regards, Joseph Lapore General Manager

June 06, 2024

Megan killed it! !! I was searching for a car for my daughter with a specific make ,model and color. I had a previous offer from another dealer which would have been t More

by Pjkovo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Montfort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Rose Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

DCH Academy Honda responded

Thank you, Pjkovo, for taking the time to share your thoughts on working with Megan and our team. We're glad to hear we delivered such a great experience! Best Regards, Joseph Lapore General Manager

June 05, 2024

I have to say Miguel made my experience at DCH Honda an absolute pleasure! From the moment I walked in the door until the moment I walked out with a brand new car he was informative, accommodating, and tru More

by Nickiessi94
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Miguel Aleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Miguel and our team, and we look forward to working with you again. Best Regards, Joseph Lapore General Manager

June 05, 2024

Katie was very helpful and kind throughout the process of purchasing my lease. She was able to listen to my needs/concerns and was very clear when explaining finer details. Thank you! More

by Pattisonj2
Recommend Dealer
Yes
Employees Worked With
Mina Suryil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Hnath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

DCH Academy Honda responded

Thank you for your review and kind words for Katie. We appreciate your business and hope you enjoy your new vehicle! Best Regards, Joseph Lapore General Manager

June 04, 2024

She know what she's doing. . She's courteous and Professional.She is doing a good job More

by abrahammontesuma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Hnath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

DCH Academy Honda responded

Abraham, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda; we look forward to having you as a valued customer for many years! Best Regards, Joseph Lapore General Manager

June 04, 2024

Great service he helped me with everything I will be back and refer anybody to work with him More

by Gomez0122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Suryil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johan Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

DCH Academy Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Academy Honda! Best Regards, Joseph Lapore General Manager

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