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DCH Academy Honda

Old Bridge, NJ

Overview
Employees
Reviews
Vehicles
4.8
7,232 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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1101 U.S. 9

Old Bridge, NJ

08857

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Showing 7,232 reviews

July 25, 2024

Excellent and quick service. Very knowledgeable and pleasant to deal with. Got exactly what we wanted without feeling pressured into anything. More

by RW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Joseph Lepore General Manager

July 25, 2024

Megan was polite, professional, and helpful. She listened to our concerns and did all she could to resolve them. Megan was able to turn the whole situation around to where we were happy and my d More

by Csalus1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

DCH Academy Honda responded

Here at DCH Academy Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Megan, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Joseph Lepore General Manager

July 13, 2024

Before I came in my head, I said another dealership that would be a waste of time. But Megan and Katie made it worth my time. More

by statenisland625
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Hnath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lepore General Manager

July 12, 2024

Great experience at DCH HONDA. Purchasing a car can be stressful but Megan made it smooth sailing... More

by Sadermercy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tridarsh Bhatia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

DCH Academy Honda responded

Thank you so much for your wonderful review! We are thrilled that Megan had the opportunity to provide you with great service. We thank you for choosing DCH Academy Honda! Best Regards, Joseph Lepore General Manager

July 02, 2024

We had wonderful experience at this dealership. Also very confirmed us. Staff is great! Very clean. More

by M. OB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Golembiewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Suryil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Mendieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

DCH Academy Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Joseph Lepore General Manager

June 29, 2024

Made sure I was taken care of explaining ever step of the way very good More

by Roseplunkett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny and Megan
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Jun 30, 2024 -

DCH Academy Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Joseph Lepore General Manager

June 26, 2024

Again, Mr. Peter Zodzelewski, sales manager, I see that you do not have intentions of keeping your promises, nor will you abide by the guarantees that are provi More

by John J Borreca
Recommend Dealer
No
Employees Worked With
Peter Modzelewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Aleman
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2024 -

DCH Academy Honda responded

Thank you for bringing this to our attention, John, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Joseph Lepore General Manager

Jul 03, 2024 -

John J Borreca responded

I had taken it upon myself to assist your sales manager Peter Z, in reaching his monthly quota by purchasing the Shelby GT500, (found on your dealership's main-floor), by the end of the month in question, so that I could help him achieve his goal, by tendering a down-payment check of $20,200 to solidify the closing of the deal. Upon leaving the dealership and paying $399+/- for vehicle preparation, I found two tires with deep wheel scrapes and a potentially failed rear irreparable tire with a screw lodged within the sidewall that was hidden underneath it, and out of view. The dimly lit dealership floor had camouflaged these issues. What prevailed thereafter, was a lack of attention and failure to rectify the matter in question. Basically, I was given the "runaround" by your manager and staff members trying to evade the issue. The vehicle also had a recall issue that they refused to give attention to, that I forcibly negotiated to have repaired by your company at a local Ford dealership in your town. It isn't my responsibility to take care of these issues when a full guarantee exists from your firm. This isn't the way a consumer should be treated. It took several weeks of my time to rectify this matter, when it should have been immediately taken care of by your staff members without excuse. The Ford warranty would not be honored and my insurance carrier would not cover me, if I drove this highly powered car with the possibility of a tire calamity blow out that could've lead to a catastrophe. So, in essence, this situation has left me with a bitter sense of trust. Customer service is of paramount importance when it comes to gaining future business growth and development.

June 22, 2024

Megan is the absolute best. I will keep coming back because she is so wonderful! The other members of her team were also really helpful! More

by KAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Datush Pilishvili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Dul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Best Regards, Joseph Lapore General Manager

June 15, 2024

Excelent service great people and good customer service y give 5 stars Very grateful for the help you gave me More

by garialdysjimenez57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johan Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

DCH Academy Honda responded

Thank you so much for choosing DCH Academy Honda! Please let us know if we can be of any more assistance. Best Regards, Joseph Lapore General Manager

June 12, 2024

Efficient dealer with a lot of vehicles both new and used. Professional and friendly staff. More

by Beardev02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronny Ghaida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

DCH Academy Honda responded

Thank you! Ronny and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Best Regards, Joseph Lapore General Manager

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