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DCH Academy Honda

Old Bridge, NJ

4.8
7,226 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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1101 U.S. 9

Old Bridge, NJ

08857

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Showing 7,226 reviews

March 31, 2021

I bought my car with DCH academy honda and I appericiate help of megan because she gave her extra time and hard work to get my car from the store.she is very helpful.i went without appoinment but she just m More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samiyah Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

DCH Academy Honda responded

JP, thank you for the great review, and congratulations on your new car! We will share your positive feedback with Megan and look forward to working with you again in the future.

March 30, 2021

I took my car for the mirror to be changed on the driver side because when I drive it shakes. The person that fixed it just made it worst. I don't think the previous mirror was changed to the new one that w More

by Janet Tucker
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sylwester Brulinski
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Bart was an absolute pleasure to work with! I’ve bought many cars from Academy Honda specifically and this was one of the more pleasant experiences. More

by Giuliananovoa0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Dul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

DCH Academy Honda responded

Giuliana, thank you for your loyalty and the fabulous review! We will pass your kind words along to Bart.

March 30, 2021

I went to DCH Academy to test drive a used vehicle and my experience was great. Though I did a walk-in on a very busy weekend, I didn’t have to wait long. Armando, my salesman, was friendly and helpful. More

by rs666
Customer Service
Recommend Dealer
Yes
Employees Worked With
Armando Rivera
Mar 30, 2021 -

DCH Academy Honda responded

Thank you for the five-stars! We will pass your kind words and positive feedback on to Armando.

March 30, 2021

Overall this has been a great experience yet, everyone was friendly especially Jenna Lieber who was on point in updating me about my car and More

by pauly.mcdonagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos
Mar 30, 2021 -

DCH Academy Honda responded

Pauly, thank you for the great review! We will share your kind words with Jenna and look forward to assisting you again soon.

March 30, 2021

This was one of my best business transactions, it was simple easy and very professional, would recommend to others.This was a used car but a week prior our family purchased a new car More

by ckrapf0956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Datush Pilishvili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashraf Saadeh, Adrian Acosta
Mar 30, 2021 -

DCH Academy Honda responded

Thank you for the excellent review! We look forward to working with you again in the future.

March 29, 2021

Jude was fantastic! He was patient with my family and super knowledgeable on any vehicle we looked at! Thank you so much for taking the time to show you are one of the rare car saleman that genuinely ca More

by Felicias.later24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2021 -

DCH Academy Honda responded

Thank you for the five-stars! We will pass your kind words on to Jude and look forward to working with you again in the future.

March 29, 2021

Long wait. No consideration I took Uber there with my 4 year old. Rude, inconsiderate guy who signed paperwork. No appreciation for customer. Repeat customer! More

by Curtisrom68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica Lichaa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashad Deeb
Mar 30, 2021 -

DCH Academy Honda responded

Thank you for providing feedback on your last visit and for bringing this issue to our attention. I sincerely apologize for the wait you experienced and for the inconvenience it caused you. We take customer reviews very seriously, and I would like to get in touch with you to discuss this matter further. At your convenience, please contact me at (855) 290-7250, so I can learn more and hopefully make things right. I hope to hear from you soon. Best, Adrian Acosta, General Sales Manager

Apr 03, 2021 -

Curtisrom68 responded

Please see Rashad, who was the lone bright spot within the transaction, for details. He is aware.

March 28, 2021

Megan was great! She worked hard on getting me the deal I want and need. Looking forward to working with her in the future when my lease is up! More

by Nlutero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mina Suryil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

DCH Academy Honda responded

Thank you for the high rating and congratulations on your new car! We will share your kind words with Megan and look forward to working with you again in the future.

March 28, 2021

Unfortunately i had a bad experience bringing my new passport to get a oil change and trie rotation first i was over charged second it leaked oil on my driveway third they hit a desk bringing it in to More

by basiajeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heidi Santos
Mar 30, 2021 -

DCH Academy Honda responded

Thank you for your feedback. However, I'm sorry to read about your recent experience. Your input is very important to us, and I would appreciate the chance to speak with you personally. At your convenience, please call me at sbreeden@dchusa.com, so I can learn and hopefully make amends. Thank you, Steve Breeden, Fixed Operations Director

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