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DCH Academy Honda

Old Bridge, NJ

4.8
7,226 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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1101 U.S. 9

Old Bridge, NJ

08857

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Showing 7,226 reviews

April 12, 2021

I was very happy working with the sales department. Both the online experience and the person I worked directly with were professional, polite, straightforward and fair. Leading up to this purchase decision More

by slevy221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Golembiewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samiyah Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Datush Pilishvili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Conroy
Apr 12, 2021 -

DCH Academy Honda responded

Thank you for the positive review and feedback!

April 12, 2021

First time buying a car on my own. Very appreciate Peter and Enrique. They let me realize buying car is not scary. Thank you so much. More

by Awyee61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Castaneta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

DCH Academy Honda responded

Thank you for the great review and congratulations on your new car! We will share your kind words with Peter and Enrique.

April 12, 2021

Excellent service technician He was very knowledgeable & professional The dealership is excellent. I would highly recommend. They put customer service first listening answering & meeting all their needs. More

by mam818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Santos
Apr 14, 2021 -

DCH Academy Honda responded

Thank you for the awesome review and positive feedback!

April 11, 2021

DCH Honda Academy is recommended. We had a really good experience, staff was very friendly and they honor true car price. Alejandro was really helpful. More

by ms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Mendieta
Apr 12, 2021 -

DCH Academy Honda responded

Thank you for the great review! We will pass your kind words on to Alejandro.

April 11, 2021

I went for 13k service and cost me $240 In the meantime I went for 13k service and cost me $240 In the meantime the price for 15K service is 210$ They are not honest Don’t trust them More

by eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heidi Santos
Apr 15, 2021 -

DCH Academy Honda responded

Eddie, I sincerely appreciate your honest feedback. Our dealership goes to great lengths to provide a guest experience that’s memorable for all the right reasons, so we take feedback like yours very seriously. Please contact me at sbreeden@dchusa.com at your earliest convenience, so I can learn more and hopefully make amends. I hope to hear from you soon. Thank you, Steve Breeden, Fixed Operations Director

Apr 15, 2021 -

eddie responded

Hello Steve Hope you are doing well This is Eddie you asked me to email you What you would like to known? First of all when I signed the lease with Rashad he told me the service will be free but found out later that I been mislead and it is not for free and I have to pay for each service I make And when I talked to him he said he never said the service will be free anyway he was talking just for the sale to be done back then I had to deal with this xxxx every time I go for vehicle service Honda website say a price and when I go there it is a different price I had it The 15k service is 210 and my car mileage is 13k and I paid 240 and he want me to change filters additional $80 That doesn’t make sense at all I can’t wait to get ride of this vehicle and not honest people I will email you as well

April 11, 2021

academy has Been taking great care of me for 9 years for academy has Been taking great care of me for 9 years for all my service needs always get Fast prompt service all my cars get service there More

by Rick2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

DCH Academy Honda responded

Rick, thank you for your loyalty and the wonderful review! We look forward to assisting you again soon.

April 11, 2021

The dealership is clean and the staff is very friendly. The service rep answered my questions and explained everything to me. I will be back. The pricing was a little high for the service More

by britbrit0705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Santos
Apr 12, 2021 -

DCH Academy Honda responded

Thank you for the awesome review! We look forward to assisting you again soon.

April 10, 2021

We contacted Megan as we bought another car through her and were so happy she's now the salesperson! This was the smoothest, easiest transaction we've ever been through thanks to Megan. Samiyah Winfield a More

by Kathleen Elko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veronica Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samiyah Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

DCH Academy Honda responded

Kathleen, thank you for the excellent review, and congratulations on your new Honda! We will share your kind words and positive feedback with Megan, Samiyah, and Veronica.

April 10, 2021

Easy to work with and not pressured. Very convenient location. Easy to get to. Had exactly what I wanted in stock. Got a good price on trade in. Overall, very pleased. More

by missyetn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Cesaro
Apr 12, 2021 -

DCH Academy Honda responded

Thank you for the awesome review!

April 10, 2021

Prices for maintenance service ridiculously high. Can’t afford Honda Fit is poor quality car Many serious recalls. And paint chipping rusting. Headlights are plastic not visible I was very happy with my More

by Danka
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dominick Garretson
Apr 12, 2021 -

DCH Academy Honda responded

Danka, thank you for the high rating!

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