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DCH Academy Honda
Old Bridge, NJ
7,226 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:30 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 5:30 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 7,226 reviews
December 29, 2021
I think the service guys are sincere and try to look after the customer. However, I continue to feel taken advantage of by the finance department there who sold me an extended warranty without telling m after the customer. However, I continue to feel taken advantage of by the finance department there who sold me an extended warranty without telling me that is a 3rd party warranty, Every warranty claim had to go through an approval with this 3rd party and each time I have been told that it may not be covered .When they do cover it, I am made to feel that I should be grateful to them for giving me what I paid for. So now, I only go there for warranty and give maintenance to a local shop. Good cars, but pay attention if they offer extended warranty / service. More
by Marchingbanddad
Verified CustomerEmployees Worked With
Art in service - helped me out
December 29, 2021
When I arrived at the service center I was not acknowledged for approximately 7 minutes.. There were at least four servicemen at different desk but everyone pretended to be busy on their computers acknowledged for approximately 7 minutes.. There were at least four servicemen at different desk but everyone pretended to be busy on their computers. At the very least, someone could have said “someone will be with you “ More
by UDUS1l
Employees Worked With
No one said their name
December 28, 2021
Very professional, kind and explained things thoroughly. Great help! It was a very smooth process thankfully and would definitely recommend to others if they were looking to buy a honda Great help! It was a very smooth process thankfully and would definitely recommend to others if they were looking to buy a honda More
by poping
Employees Worked With
December 28, 2021
I was informed about a recall on my truck . They didn’t even open the hood !! Let alone change anything .. even open the hood !! Let alone change anything .. More
by AWIAADFM2LL
Employees Worked With
Other Employees :
The entire management team needs a overhaul .. how do you expect us shop back at DCH when you guys cannot even service your current customer right !’, Heidi Santos, Dominick Garretson
December 28, 2021
Amber was great and worked efficiently to give me the best deal! I would highly recommend. best deal! I would highly recommend. More
by Lopezmatthew87
Employees Worked With
December 28, 2021
I did the tire rotation and since then i heard some bad noise threw front tires .... i want to fix it noise threw front tires .... i want to fix it More
by Hardikkumar patel
Employees Worked With
December 28, 2021
Didn’t get the multi point inspection report and every worker seemed to hate their jobs and customers. Feel free to contact me for more details. worker seemed to hate their jobs and customers. Feel free to contact me for more details. More
by CUZUNBRUCY
