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DCH Academy Honda

Old Bridge, NJ

4.8
7,226 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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1101 U.S. 9

Old Bridge, NJ

08857

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Showing 7,226 reviews

February 08, 2022

Waited 3 hours because no one told me to check in. Got my ticket and was told to go to waiting room. I made an appointment due to tire pressure constantly going on. Do not believe they even put the car up to More

by Jojomonti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Breeden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
Feb 25, 2022 -

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

February 08, 2022

The service was fast and absolutely amazing. Good people and very helpful. I definitely recommend DCH Academy Honda to everyone! More

by Tojiddin.nazarov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 07, 2022

DCH Honda always gives me great service. The staff was curious and polite. Thank you. More

by MIDNINGTHRll2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 07, 2022

I loved the prompt service. My car was ready within 2 hours! Thanks DCH Honda More

by MNEBAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 07, 2022

I had a 7:15am appointment and was met by the service rep on time and processed quickly. I brought my car in for a recall and asked them to check my fluid levels in addition to attending to my tire pressur More

by JOELG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 06, 2022

It's worth the trip from Staten Island. Very friendly, great customer service, and 100 % satisfaction More

by AVVENTRMGT2240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Garretson
Feb 06, 2022 -

DCH Academy Honda responded

We appreciate your business and our team looks forward to serving you again soon! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 06, 2022

The finance person reached out to too many banks and caused my credit score to dip! I don’t think he exercised good judgment in seeking for a loan on my behalf without asking me how far he should have w More

by f.sintim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Gil
Feb 23, 2022 -

DCH Academy Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We appreciate your feedback as it allows us to learn and make improvements. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

February 06, 2022

After numerous dealerships trying to figure out the issue with my brand new car with no resolution DCH did. They took care of the issue within a day & had my car back to perfection. I couldn’t be more thank More

by Mel C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 06, 2022 -

DCH Academy Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

February 06, 2022

The best Honda dealership!! Always treat customers with respect. Have been going there for almost 20 years and every salesperson has been amazing. More

by mmdp510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sepulveda, Carlos Gil
Feb 07, 2022 -

DCH Academy Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Academy Honda. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

February 05, 2022

Excellent customer service and address your needs immediately. Don’t try and sell you unnecessary services, they know the vehicles and get you in and out quickly……and I trust them. More

by John P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2022 -

DCH Academy Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. We truly appreciate your business, John! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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