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DCH Academy Honda

Old Bridge, NJ

4.8
7,226 Reviews
Thanks for visiting DCH Academy Honda! We at DCH Academy Honda are committed to an enterprising and comforting experience so that our customers feel welcome, respected, and pleasantly surprised with the way that we do business. Our customers' time will be productive and they will be confident and enthused about their automotive decisions. Our business is not just about the car. It is about promising and delivering a superior sales and service experience that creates a bond between us and our customers.
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1101 U.S. 9

Old Bridge, NJ

08857

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Showing 7,226 reviews

March 03, 2022

They were able to address and fix all of the issues for my vehicle promptly More

by CASSIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda. We look forward to having you as one of our valued customers for many more years to come! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 03, 2022

Nice service nice car Like it lot Steering is great Love to drive as driving Honda 18 years More

by mushtaq107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 03, 2022

Technicians need more training. After rotating my vehicle tire, technician forgot to reset tire pressure which resulted to show low tire pressure. I had to stop by gas station to ch More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

DCH Academy Honda responded

Thanks for sharing your thoughts about your experience with DCH Academy Honda. We apologize for your inconvenience and will share your comments with the team. We truly appreciate your business and hope to see you again soon! Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 02, 2022

Great service from great personnel. They were honest and knowledgable. Can’t say enough about the crew More

by rvtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Saviano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Loeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Santos, Dominick Garretson
Mar 02, 2022 -

rvtm responded

Great job

March 02, 2022

Employees were nice and give information of what need to be done if they find any problems. Waiting time igood. More

by Zenaida Chan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the young fellow who greeted me at the door and Ron as I remember is one of the nice guy.
Mar 02, 2022 -

DCH Academy Honda responded

Zenaida, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 02, 2022

Service stuff is very professional and accommodates your needs. My car was there for service and they made it very convenient for me to drop it off and pick it up More

by maxves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art
Mar 02, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 01, 2022

Service was alot quicker then I expected. Friendly and courteous staff. Clean waiting room with free coffee and water. More

by GRELIGPNG99644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylwester Brulinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 01, 2022

Process was not smooth. Salesperson was unaware of 1.9% financing? No one demonstrated the vehicle at pickup or offered to install plates. We recently purchased from ano More

by deegan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mina Suryil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Montfort
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

DCH Academy Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 01, 2022

Dirty and unprofessional. They did not give me the key fob for my rental car and spoke to me rudely like it was my fault demanding I return the car immediately. More

by Pattyjhickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know who I dealt with.
Mar 18, 2022 -

DCH Academy Honda responded

Patty, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

February 28, 2022

George is a great service advisor. Very helpful and knowledge. Highly recommended. Can DCH make wait time shorter? More

by MHD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chatzopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

DCH Academy Honda responded

Thank you so much for your kind words for George, and for taking the time to leave us this wonderful service feedback! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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