DARCARS Volvo Cars
Rockville, MD
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Try to buy new car as a Volvo owner The sell staff in the shop is cheater. It is a waste of time and money here. They provided me some information, WRONG information, wasted my time a The sell staff in the shop is cheater. It is a waste of time and money here. They provided me some information, WRONG information, wasted my time and money, and they did not even say sorry. More
Less Stress, Great Cars, and Awesome Staff We had a great experience with the entire staff at DARCARS Volvo as they all are friendly, knowledgable and made the whole car shopping and buying pro We had a great experience with the entire staff at DARCARS Volvo as they all are friendly, knowledgable and made the whole car shopping and buying process seem less stressful and easy to go thru. They truly did provided us with great customer service and got us the right car at the right price. More
Volvo XC 90 Great dealership. Great team and very strong service. I loved the car they worked with us on. I think I would recommend this dealership to anyone of o Great dealership. Great team and very strong service. I loved the car they worked with us on. I think I would recommend this dealership to anyone of our friends. More
Greatest car buying experience ever! I came in one day just to see what was available, already knowing the XC90 of my choice. I was greeted at the door and was given an awesome lesson on I came in one day just to see what was available, already knowing the XC90 of my choice. I was greeted at the door and was given an awesome lesson on operating the newest XC90 and all its capabilities. During the test drive, I was made to feel comfortable and confident, even with the vast amount of technology and tools this vehicle has to offer. After much dialogue, Mr. Daniel Kwaw-Fuah, Mr. Mohammad Mostafavi, Mr. Alexander Arman, and Mr. Mark Filipovic were excellent company and really took the time to make certain I gained an understanding of the sale. These gentlemen went well beyond what I have previously experienced purchasing an XC90. These gentlemen took care of me like family and gave me a more than fair deal. The vehicle was ready as promised, the process was smooth, and there is no other place I would rather go for my next XC90. Thank you all for the best experience yet with Volvo! More
Great dealership that takes care of their clients! We came all the way from NYC to pick up our car and had a great experience buying a new XC90 at Darcars. They went above and beyond to meet our demand We came all the way from NYC to pick up our car and had a great experience buying a new XC90 at Darcars. They went above and beyond to meet our demands, and got our car ready late on a Friday so I could pick it up the next day. We got a fair price and felt well taken care of throughout the entire buying process which went super smooth and easy. Highly recommend this dealership, especially Alexander & Paola on the sales team. More
Great Service from Jimmy I have been coming to this dealer when I have had Volvo's off/on for over 10 years. Jimmy Wong has always provided great and pleasant service. He i I have been coming to this dealer when I have had Volvo's off/on for over 10 years. Jimmy Wong has always provided great and pleasant service. He is very flexible with arrangements to meet my schedules, is very accessible by phone and responsive to E-mails, and keep me up to date through the service. Scheduling is very easy and the car is always ready and clean when promised. More
Love my 2015 Certified V60 Spoke to Talbot about what I was looking for on a Tuesday and bought car the following Saturday. Cannot believe what a value this off-lease car was. C Spoke to Talbot about what I was looking for on a Tuesday and bought car the following Saturday. Cannot believe what a value this off-lease car was. Car is immaculate - tanks previous owner! Lots of options which based on my price seem to be written off/majorly discounted, and guess fact that usa doest buy wagons also made this one a steal - thanks supply and demand, Certifed warranty is definitely the icing. Call Talbot and tell him what you're looking for - if you get my experience you wont be disappointed. More
Excellent Dealership - Repeat Customer for Sales and Service The customer service we receive from Alexander Arman and the other salespeople at Darcars Volvo is exceptional. It is why I am such a satisfied repea The customer service we receive from Alexander Arman and the other salespeople at Darcars Volvo is exceptional. It is why I am such a satisfied repeat customer. Mr. Arman is proactive with helping me understand my options. He has sold or leased about five XC90s to me over the years. He always helps me find a car that is exactly what I want, and works with me to stay within my budget. I feel absolutely no pressure to make a decision during the process. Everything from selecting the car, confirming the price, and finalizing the paperwork goes extremely smoothly. Every experience at this dealership working with Mr. Arman has been completely hassle-free and I always love the car I end up with! I should also say that I am actually open to buying or leasing another type of car, but Mr. Arman has made the process so positive that I keep returning to XC90s. I would recommend Darcars Volvo because everyone there gives excellent customer service, especially Mr. Arman. I continue to go back because he does so many things to show that he values my family and me as customers. Mr. Arman always checks in to make sure we are happy with our car. He goes out of his way to ensure we are taken care of. (For example, with one car we had a service issue in another state, and he worked directly with the Volvo dealer in the other state to ensure that we were not inconvenienced at all as a result of the issue.) I would (and do) recommend this dealership whenever I have the chance. I really feel Mr. Arman goes out of his way to ensure our family feels valued as customers and that we are always in the car we want to be driving. I have not turned to another type of car largely due to my desire to continue having such a pleasant experience at this dealership. The Darcars showroom is always clean. The bathroom is clean. The waiting areas are comfortable. Everything about the dealership is welcoming. I know the experience is going to be positive everytime I step inside. This even spills over to when I need my car serviced. The Darcars Volvo service department goes above and beyond to ensure everything about that process goes smoothly as well (i.e., loaner vehicle, car is washed when returned, Mr. Arman follows up to ask about how everything is going with the car, etc.) There are Volvo service departments closer to our house, but I specifically return to Darcars Volvo whenever I can. I am a satisfied customer who recommends Mr. Arman and this dealership without hesitation. More
0 stars This is hands down the worst service I have ever received. Car was not ready when promised. I was told car was ready and it was not when I showed up This is hands down the worst service I have ever received. Car was not ready when promised. I was told car was ready and it was not when I showed up, was not washed as promised and estimate went from 0...we are happy to take a look to 170 bucks. Don't say you were not warned! More
Great purchasing experience In 2012 we bought a Volvo S80 from Charles W. Grant, and we had such a good experience that we returned to him to buy a 2017 S90 Momentum. Mr. Grant In 2012 we bought a Volvo S80 from Charles W. Grant, and we had such a good experience that we returned to him to buy a 2017 S90 Momentum. Mr. Grant was very attentive to our questions to locate the S90 with all the features that we wanted. He immediately honored a savings certificate that my credit union had issued (for a different dealer), gave us excellent trade value from our 2004 Volvo, and a loyalty discount for our second Darcars purchase. Rodolfo Perez & Mayte Canto More